Cassidy McCormack
Virginia Beach,VA
Summary
Goal-oriented and highly motivated individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Experience at completing cash register transactions, maintaining accurate records of all transactions and in handling/counting cash. Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate (Key Holder)
Plato's Closet
12.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Young Musicians of Virginia (Homeschool Program)
Virginia Beach, VA05.2022
Skills
- Client Account Management
- Customer Needs Assessment
- Order Processing
- Payment Processing
- Excellent People Skills
- Inventory Control
- Cash Register Operation
- Listening Skills
- Customer Service
- Cash Handling Accuracy
- Flexible Schedule
- POS System Operation
- Teamwork and Collaboration
- Upselling
Timeline
Sales Associate (Key Holder)
Plato's Closet
12.2021 - Current
High School Diploma -
Young Musicians of Virginia (Homeschool Program)