Evelin Prado Palacios
Englewood,CO
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate/Third Key Holder
Conn’s Homeplus
Sheridan, CO
10.2023 - Current
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Handled customer inquiries and complaints with professionalism, providing solutions that enhance satisfaction.
Certified Nursing Assistant
Elms Haven Care Center
Thornton, CO
05.2023 - 10.2023
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Used mobility devices to transport patients.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
CNA-Certified Nursing Aid
Irondale Post Acute
Commerce City, CO
10.2022 - 06.2023
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Fine Jewelry Consultant
Sears
Thornton, CO
10.2019 - 12.2021
- Performed daily opening and closing duties such as cash handling, security checks.
- Organized inventory levels and restocked shelves as needed.
- Maintained store display cases ensuring all jewelry was accurately labeled with price tags.
- Provided product knowledge to customers regarding materials, design, quality, and pricing of fine jewelry items.
- Assisted customers in selecting the perfect jewelry piece based on their individual needs and preferences.
Shift Manager
Burger King
Wheat Ridge, CO
06.2021 - 08.2021
- Enforced safety standards throughout the store including proper use of equipment.
- Resolved conflicts between employees or customers in a professional manner.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Education
High School Diploma -
Kipp Denver Collegiate High School
Denver, CO05-2020
Skills
- Client Account Management
- Business Development
- Promotional support
- Inventory Control
- Relationship Building
- Teamwork and Collaboration
- Problem-solving skills
- Complex Problem-Solving
- Cold-calling
- Service-oriented
- Merchandising knowledge
Certification
- CNA LICENSE
- CPR CERTIFICATION
- BLS CERTIFICATION
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- SEAL OF BILITERACY-ENGLISH AND SPANISH
References
References available upon request.
Timeline
Sales Associate/Third Key Holder
Conn’s Homeplus
10.2023 - Current
Certified Nursing Assistant
Elms Haven Care Center
05.2023 - 10.2023
CNA-Certified Nursing Aid
Irondale Post Acute
10.2022 - 06.2023
Shift Manager
Burger King
06.2021 - 08.2021
Fine Jewelry Consultant
Sears
10.2019 - 12.2021
High School Diploma -
Kipp Denver Collegiate High School
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