Cassidy Moffett
Monee,IL
Summary
Dedicated and hardworking professional with a strong commitment to excellence. Delivers exceptional customer service through a combination of determination and extensive experience. Adept at working with efficiency, effective problem-solving skills, and maintaining a positive and energetic attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Gyu-Kaku Japanese BBQ
05.2021 - Current
- Deliver exceptional service at a fast-paced working environment to dine-in guests
- Help increase food sales by promoting/recommending new menu items
- Train new team members
- Achieved high guest and monitor ratings for service performance.
Internet Sales Specialist
Bettenhausen Automotive
07.2021 - 03.2022
- Schedule appointments with potential clientele
- Assess client needs based on current supply and sell products based on department standards
- Coordinated with sales and management team to resolve customer issues
- Execute customer commutation via phone, email and text
- Maintain contact list and follow up with customers.
Bakery Shift Leader
Mariano's Fresh Market
09.2018 - 07.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Remained calm and logical during stressful moments to identify and implement optimal solutions
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Provided exceptional customer service to ensure repeat business.
Managerial Accounting Tutor
Prairie State College
08.2019 - 12.2019
- Taught accounting concepts to students
- Provided study techniques
- Guided students with accounting fundamentals.
Education
Bachelor of Business Administration Accounting Candidate -
UNIVERSITY OF ST. FRANCIS
Joliet, ILAssociate of Arts Business Administration -
PRAIRIE STATE COLLEGE
Chicago Heights, IL12.2019
Skills
- Advanced Customer Service/Hospitality Skills
- Adaptability and Teamwork
- Verbal Communication
- Suggestive Selling
- Menu Memorization
- Cash Handling
- Order Accuracy
- Menu Knowledge
- POS Operation
- High-Volume Dining
- Positive and Professional
Certification
ServSafe
Basset
Timeline
Internet Sales Specialist
Bettenhausen Automotive
07.2021 - 03.2022
Server
Gyu-Kaku Japanese BBQ
05.2021 - Current
Managerial Accounting Tutor
Prairie State College
08.2019 - 12.2019
Bakery Shift Leader
Mariano's Fresh Market
09.2018 - 07.2021
Bachelor of Business Administration Accounting Candidate -
UNIVERSITY OF ST. FRANCIS
Associate of Arts Business Administration -
PRAIRIE STATE COLLEGE
ServSafe
Basset
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