Cassidy Moffett
Chicago,USA
Summary
Reliable and hardworking professional with a strong background in customer service, sales, and financial transactions. Skilled at creating memorable guest experiences, upselling, and thriving in fast-paced environments. A natural people person with excellent communication skills, a strong work ethic, and a passion for teamwork. Dedicated to providing top-tier service, maintaining organization, and ensuring customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Kitchen and Kocktails
Chicago, IL
01.2025 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments to optimize guest flow and satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu offerings, service protocols, and point-of-sale systems.
- Improved dining experience by providing prompt, attentive service to guests.
Server
Tribe Supper Club/In Session Chi
Chicago, IL
03.2024 - 01.2025
- Delivered top-tier guest service in a high-energy, upscale dining environment.
- Consistently led in bottle sales through effective upselling strategies.
- Built strong rapport with guests, leading to high satisfaction ratings and repeat business.
- Managed multiple tables efficiently, ensuring seamless service and attention to detail.
Dental Assistant
March Family Dental
Peotone, IL
01.2022 - 12.2024
- Coordinated appointment scheduling and financial transactions.
- Balanced administrative duties with patient care in a fast-paced environment.
- Assisted with insurance claims, payment processing, and billing inquiries.
- Worked closely with dentists and hygienists to ensure smooth daily operations.
Server
Gyu-Kaku Japanese BBQ
Chicago, IL
05.2021 - 12.2024
- Delivered exceptional customer service in a high-paced environment.
- Promoted menu items and upsold specials, improving sales performance.
- Trained and mentored new employees, fostering teamwork and efficiency.
- Maintained accuracy in handling financial transactions and customer orders.
Internet Sales Specialist
Bettenhausen Automotive
Tinley Park, IL
03.2019 - 05.2021
- Managed online customer inquiries and assisted with digital sales processes.
- Provided detailed information on financial payment options and promotions.
- Maintained records of transactions, improving database accuracy.
- Developed strong problem-solving and negotiation skills through customer interactions.
Education
Bachelor of Science - Accounting
Governors State University
University Park, IL12-2025
Associate of Arts - Business Administration
Prairie State College
Chicago Heights, IL05-2020
Skills
- Strong Work Ethic – Take initiative, anticipate needs, and go beyond expectations to provide excellent service
- Energetic & Approachable Attitude – Create a welcoming and enjoyable atmosphere for guests and coworkers
- Elite Upselling & Sales Strategies – Consistently maximize revenue by expertly recommending high-margin items and bottle service
- Strong Communication & Conflict Resolution – Handle challenging situations with professionalism, turning potential issues into positive experiences
- Menu Knowledge & Pairing Expertise – Provide expert recommendations, including drink pairings and specialty items
Certification
- ServSafe
- Basset
Timeline
Server
Kitchen and Kocktails
01.2025 - 08.2025
Server
Tribe Supper Club/In Session Chi
03.2024 - 01.2025
Dental Assistant
March Family Dental
01.2022 - 12.2024
Server
Gyu-Kaku Japanese BBQ
05.2021 - 12.2024
Internet Sales Specialist
Bettenhausen Automotive
03.2019 - 05.2021
Associate of Arts - Business Administration
Prairie State College
Bachelor of Science - Accounting
Governors State University