Sara Diventuri
Oakdale,MN
Summary
Dynamic server with a strong work ethic and a proven track record at Buca Di Beppo, excelling in high-volume environments. Recognized for enhancing guest satisfaction through exceptional service and effective training of new staff. Skilled in upselling and adept at resolving guest concerns with professionalism and composure under pressure.
Overview
1
1
Certification
Work History
Server
Mallards
2023 - 2024
- Provided exceptional customer service, enhancing guest satisfaction and dining experience.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Server
Andiamos
2020 - 2023
- Filled in on manager shifts when needed. Opening/closing
- Supported team members by training new staff on service protocols and restaurant procedures.
Server
Buca Di Beppo
2002 - 2020
- Filled in on manager shifts when needed open/ close
- Experience in high-volume service and managing large groups.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Assisted in planning and execution of special events and off site caterings.
Education
High School Diploma -
Forest Lake High School
Forest Lake, MNDiploma - LPN
Saint Paul College
Saint Paul, MNSkills
- Strong work ethic
- Ability to work, long shifts in fast pace environments
- Reliable and consistent
- Up selling and menu knowledge
- Friendly, professional and approachable demeanor
- Resolution handling, difficult guest gracefully
- NCO
- Team Player and collaborative
- Composure under pressure
- Takes initiative and ability to anticipate guest needs
- Professional appearance
- Food safety practices
Certification
CFPM
Timeline
Server
Mallards
2023 - 2024
Server
Andiamos
2020 - 2023
Server
Buca Di Beppo
2002 - 2020
High School Diploma -
Forest Lake High School
Diploma - LPN
Saint Paul College