Elizabeth Krynicki
La Verne
Summary
A high-performing, passionate, and dedicated professional with a solid background in customer service, shipment operations, invoicing, training, and customer relationships. Is seeking a position where my skills, experience, and interpersonal skills can be used effectively to ensure growth and positive results in compliance with the company’s standards. I am a versatile, adaptable, and efficient team member and leader who excels in cross-functional collaboration and exceeds business and customer needs.
Overview
15
15
years of professional experience
Work History
Personal Assistant to Owner
Parlopino Chiropractic
La Verne, CA
10.2025 - Current
- Provide direct personal and administrative support to the business owner
- Manage scheduling, appointments, and daily priorities for the owner
- Handle personal tasks, errands, and time-sensitive requests with discretion
- Coordinate communications and follow up on tasks on behalf of the owner
- Maintain organization of calendars, reminders, and personal documents
- Adapt quickly to changing needs while ensuring efficiency and reliability
Operations Coordinator
RPM Air Corporation
La Verne, CA
07.2025 - 10.2025
- Coordinated daily dispatching for HVAC, refrigeration, and food equipment service calls
- Served as primary point of contact for national accounts including 7-Eleven, Direct Supply, and Vixxo
- Ordered HVAC units, refrigeration equipment, and service parts from manufacturers and parts vendors
- Communicated with HVAC companies and suppliers to source equipment and ensure timely delivery
- Prepared and processed invoices for completed service work
- Managed service requests, job details, and follow-ups to support efficient field operations
- Supported multiple service lines in a fast-paced environment with shifting priorities
- Coordinated logistics and scheduling for operational activities, enhancing workflow efficiency.
- Managed inventory control processes, ensuring accuracy and timely replenishment of supplies.
Customer Service Representative
Monsta Athletics, LLC
Yucaipa, CA
07.2017 - 06.2025
- Process daily orders and prepare them for shipment
- Respond to customer emails promptly
- Answering phone calls from customers regarding orders or product questions
- Collaborate with teammates, management, and ownership to improve processes and procedures
- Manage customer orders and provide superior customer service
- Deep knowledge of products and the ability to offer alternative items
- Provide real-time solutions to customer’s concerns quickly and efficiently
- Expedite orders for customers needing products sooner
- Communicate with carriers to ensure timely delivery
- Communicate with the warehouse and other departments to ensure timely shipments
- Ability to successfully work fully remote with communication with co-workers via phone calls, emails, and text messages
- Invoicing through QuickBooks
- Making sure accounts were balanced
- Delivered high-quality customer support via phone, email, and chat channels.
- Resolved customer inquiries, ensuring satisfaction and fostering positive relationships.
Warehouse/Shipping Department
Monsta Athletics, LLC
Yucaipa, CA
11.2015 - 07.2016
- Receive product orders and prepare them for shipment
- Pulled orders from the shelves
- Boxed shipments to prepare to ship products out
- Print labels for shipments going to customers
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Veterinary Assistant
VCA Desert Animal Hospital
Palm Springs, CA
01.2012 - 11.2015
- Drew blood
- Assisted veterinarians during examinations and procedures, ensuring optimal patient care.
- Maintained accurate medical records and updated treatment plans for all patients.
- Placed IV catheters
- Nail trims
- Anal gland expression
- Assisted in surgeries, monitoring vitals
- Gave vaccines
- Cared for critically ill patients
- Monitored patients recovering from surgery
- Managed inventory of medical supplies and equipment to ensure readiness for procedures.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Kennel Technician
VCA Desert Animal Hospital
Palm Springs, CA
02.2011 - 01.2012
- Fed clients' pets that were being boarded
- Maintained cleanliness of kennel facilities through effective sanitation practices.
- Medicated clients' pets that were being boarded
- Did laundry to continue to care appropriately for the client's pets
- Monitored animal health and behavior to ensure safety and well-being.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Education
AA-T - Psychology
Mt. SAC
Walnut, CA06-2026
High School Diploma -
Yucaipa High School
Yucaipa, CA06-2007
Skills
- Ability to meet high standards in a fast-paced environment
- Critical thinker with the ability to make quick decisions
- Skilled, resourceful, and adaptable individual with the ability to move the workforce forward
- Ability to provide, anticipate, and exceed customer expectations
- Ability to build, maintain, and gain customer trust and relationships
- Excellent written and verbal communication and creative problem-solving skills
- Growth-oriented mindset
- Time management
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Appointment scheduling
Timeline
Personal Assistant to Owner
Parlopino Chiropractic
10.2025 - Current
Operations Coordinator
RPM Air Corporation
07.2025 - 10.2025
Customer Service Representative
Monsta Athletics, LLC
07.2017 - 06.2025
Warehouse/Shipping Department
Monsta Athletics, LLC
11.2015 - 07.2016
Veterinary Assistant
VCA Desert Animal Hospital
01.2012 - 11.2015
Kennel Technician
VCA Desert Animal Hospital
02.2011 - 01.2012
AA-T - Psychology
Mt. SAC
High School Diploma -
Yucaipa High School