Cassidy Mooney
Enid,OK
Summary
Through high school I worked at a local Jimmy John’s here in Enid, Ok. I soon got promoted after 2 years to a manager there where I then worked for another 2 years before I ventured over to Starbucks. Shortly after getting hired at Starbucks I was promoted to a shift lead. I’ve now been with Starbucks for 3 years going on 4. Through working at Starbucks I learned so much about my personal development as a manager.
Overview
4
4
years of professional experience
Work History
Shift Manager
Starbucks
09.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, job responsibilities, and ensuring a comfortable integration into the team.
- Trained new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Enid High School
Enid, OK05.2019
Cosmetology
Autry Technology Center
Enid, OK05.2019
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Energetic and Enthusiastic
- Relationship Building
Timeline
Shift Manager
Starbucks
09.2020 - Current
Enid High School
Cosmetology
Autry Technology Center
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