CASSIDY RICHARDSON
Carmel,IN
Summary
Professional with a solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achievement of tangible results. Skilled in strategic planning, staff development, operational efficiency, reliability, and effective problem-solving in dynamic environments.
Overview
10
10
years of post-secondary education
6
6
years of professional experience
Work History
Assistant Manager of Operations
PAPA JOHNS PIZZA
Fishers, IN
08.2023 - Current
- Ensured cleanliness and inviting atmosphere of the restaurant, enhancing guest experience.
- Monitored and adjusted staffing levels to optimize labor efficiency.
- Trained and mentored new managers to develop leadership skills and uphold operational standards.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Ensured that customer service standards were met or exceeded at all times.
CREW MEMBER
CLANCY'S CAR WASH
MUNCIE, IN
05.2023 - 08.2023
- Operated car wash equipment efficiently at the facility.
- Restocked cleaning supplies to ensure availability and support team efficiency.
- Supported team members during tasks to enhance productivity. with heavy lifting and manual labor to improve efficiency.
CREW MEMBER
BURGER KING
MUNCIE, IN
08.2022 - 10.2022
- Prepared Burger King menu items following company food safety standards.
- Welcomed guests warmly at the entrance of the restaurant. and handled order questions with friendly service.
- Operated a cash register and processed payments at the front counter.
- Restocked condiments during peak hours to ensure availability for customers, packaging, and food prep stations throughout shift.
CREW MEMBER
PAPA MURPHY'S | TAKE 'N' BAKE PIZZA
MUNCIE, IN
05.2020 - 08.2020
- Managed food preparation and processed cash transactions to support efficient service.
- Adhered to food safety protocols to ensure compliance with health regulations.
- Enhanced cleanliness in workspace by organizing and sanitizing all areas.
Education
Associate of Science - PSYCHOLOGY
IVY TECH COMMUNITY COLLEGE
MUNCIE, IN 08.2024 - 10.2026
Associate of Arts -
Ivy Tech Community College of Indiana
Muncie, IN 08.2020 - 08.2024
High School Diploma -
MUNCIE CENTRAL HIGH SCHOOL
Muncie, IN 08.2020 - 08.2024
Skills
- Customer experience
- Team Leadership
- Staff Development
- Labor optimization
- Operational efficiency
- Productivity improvement
- Cost Control
- Adaptability
Timeline
Associate of Science - PSYCHOLOGY
IVY TECH COMMUNITY COLLEGE
08.2024 - 10.2026
Assistant Manager of Operations
PAPA JOHNS PIZZA
08.2023 - Current
CREW MEMBER
CLANCY'S CAR WASH
05.2023 - 08.2023
CREW MEMBER
BURGER KING
08.2022 - 10.2022
Associate of Arts -
Ivy Tech Community College of Indiana
08.2020 - 08.2024
High School Diploma -
MUNCIE CENTRAL HIGH SCHOOL
08.2020 - 08.2024
CREW MEMBER
PAPA MURPHY'S | TAKE 'N' BAKE PIZZA
05.2020 - 08.2020