Cassidy Steveson
Santee,CA
Summary
A highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with a track record of improving buying experience and elevating company profile with targeted markets. Consistently recognized for efficiency, product knowledge, and customer service. Also, a highly efficient team associate who is well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and diligence. Lastly, an attentive babysitter with a background in caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive, and engaging learning environments for all children.
Overview
6
6
years of professional experience
Work History
Team Lead- Key Holder
Garage Clothing Store
05.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Babysitter
Family Friends & Others
01.2019 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
Sales Associate
Tillys Retail Company
04.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Team Associate
Panera Bread
09.2020 - 05.2021
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
Bachelor in Justice Studies - Justice Studies
Grand Canyon University
Phoenix, AZ04-2024
High School Diploma -
West Hills High School
Santee, CA06.2021
Skills
- Coaching and Mentoring
- Performance Improvement
- Customer Focus
- Schedule Management
- Complaint resolution
- Diversity and Inclusion
- Marketing knowledge
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Team motivation
- Goal Setting
Timeline
Team Lead- Key Holder
Garage Clothing Store
05.2023 - Current
Sales Associate
Tillys Retail Company
04.2022 - 08.2022
Team Associate
Panera Bread
09.2020 - 05.2021
Babysitter
Family Friends & Others
01.2019 - Current
High School Diploma -
West Hills High School
Bachelor in Justice Studies - Justice Studies
Grand Canyon University
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