Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Websites
References
Timeline
Generic
Fiorella Cedeno

Fiorella Cedeno

Durham,NC

Summary

Driven and adaptable professional with experience in retail, real estate, and coaching. Strong background in sales, customer service, and team support. Known for creating great client experiences, boosting sales, and staying organized. Bilingual and confident working in fast-paced, people-focused roles.

Overview

3
3
years of professional experience

Work History

Associate/Style Society Member

Garage Clothing Store
Durham, NC
07.2024 - 06.2025
  • Selected as the Brand Ambassador within three months of employment, followed by a promotion to Style Society Member within five months due to standout performance and leadership.
  • Ranked as the top associate in the store for Save the Sale performance, consistently recovering lost sales, and turning customer hesitations into successful purchases.
  • Provided personalized fashion guidance by creating custom style guides for clients, highlighting versatile outfit combinations, and accessories.
  • Assisted in visual merchandising and floor resets, ensuring displays were appealing, current, and aligned with marketing goals.
  • Maintained expert knowledge of product inventory, offering tailored recommendations, and increasing upsell opportunities.

Sales Associate

Vineyard Vines
Durham, NC
03.2024 - 07.2024
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Operated point-of-sale system to complete customer transactions efficiently.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.

Sales Coordinator /Real Estate Closing Coordinator

Movil Realty
Durham, NC
02.2022 - 06.2024
  • Coordinated daily sales activities to support team objectives and enhance efficiency.
  • Maintained accurate records of sales orders and customer interactions for reporting purposes.
  • Scheduled meetings and appointments for the realtors to optimize their time management.
  • Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
  • Performed follow-up calls with customers after each inquiry.
  • Conducted outbound calls to potential clients, promoting services and generating leads.

Assistant Tennis Coach

USTA
Durham, NC
09.2022 - 04.2024
  • Assisted players in developing techniques for improved performance on the court.
  • Assisted head coach in planning and executing daily practice sessions.
  • Instructed players on the fundamentals of tennis such as footwork, strokes, serves, volleys.
  • Managed inventory of equipment needed for practices and games and matches.
  • Developed game plans to be used during competitions.

Education

Associate of Science -

Durham Technical Community College
Durham, NC
04-2028

High School Diploma -

Voyager High School
Durham
03-2024

Skills

  • Brand promotion
  • Sales recovery
  • Customer service
  • Content creation
  • Visual merchandising
  • Inventory management
  • Lead generation
  • Fashion advising
  • Team collaboration
  • Effective communication

Languages

English
Native/ Bilingual
Spanish
Full Professional
Italian
Professional
Chinese (Mandarin)
Professional

Accomplishments

  • Two-Time Semi-National Tennis Champion

References

References available upon request.

Timeline

Associate/Style Society Member

Garage Clothing Store
07.2024 - 06.2025

Sales Associate

Vineyard Vines
03.2024 - 07.2024

Assistant Tennis Coach

USTA
09.2022 - 04.2024

Sales Coordinator /Real Estate Closing Coordinator

Movil Realty
02.2022 - 06.2024

Associate of Science -

Durham Technical Community College

High School Diploma -

Voyager High School

Similar Profiles

CREATE PROFILE