Cassidy Ann Desiderio
Jacksonville,FL
Summary
Compassionate Patient Care Technician experienced in delivering empathetic patient support within hospital and long-term care environments. Enhanced patient experiences through effective vital sign monitoring and assistance with daily living activities, earning positive feedback from both patients and healthcare teams. Self-directed Fast Food Cashier skilled in processing customer payments and ensuring efficient order fulfillment in team and individual settings.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Patient Care Technician
St. Vincents Ascension
Jacksonville, FL
08.2023 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Engaged with patients to address concerns and provide emotional support, fostering trust and comfort.
- Supported patients in daily living activities and personal hygiene to enhance comfort and well-being.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Maintained cleanliness of patient care areas and ensured compliance with safety standards.
- Performed regular safety rounds to identify potential hazards and maintain a safe environment for patients.
- Ensured safety of patients by adhering to infection control protocols.
Cook/Cashier
Pizza Hut
Jacksonville, FL
08.2021 - 10.2023
- Prepared menu items following Pizza Hut recipes and quality standards.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Maintained cleanliness and organization of kitchen workstations at all times.
- Monitored food safety practices to comply with health regulations consistently.
- Trained new staff on cooking techniques and kitchen procedures effectively.
- Assisted in managing inventory and restocking supplies as needed.
- Adapted to changing menu items and seasonal ingredients in daily operations.
- Followed established procedures and requirements for safe food handling, storage and service.
Drive-Thru Cashier
Mcdonalds
Jacksonville, FL
03.2021 - 08.2021
- Handled customer orders accurately and swiftly in fast-paced environment.
- Provided friendly service to enhance customer experience at drive-thru window.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information.
- Operated cash register efficiently during peak drive-thru hours.
- Processed payments and managed cash drawer with precision and care.
- Verified that orders were accurate and complete before delivering them to customers.
- Processed customer payments and issued correct change.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Prepared drinks, ice cream and other special items to complete food orders.
- Assisted in training new staff on cash handling and customer service skills.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Education
Associate of Arts - Radiologic Technology
St. Johns River State College
Orange Park, FL 05.2023 - 06.2026
Fleming Island High School
Fleming Island, FLSkills
- Patient care
- Vital signs monitoring
- Basic life support
- Blood glucose testing
- Infection control
- Patient observation
- Safety compliance
- Medical terminology
- Mobility assistance
- Time management
- Team collaboration
- Teamwork
- Effective communication
- Active listening
- Emotional support
- Information protection
Certification
- Basic Life Support (BLS)
Timeline
Patient Care Technician
St. Vincents Ascension
08.2023 - Current
Associate of Arts - Radiologic Technology
St. Johns River State College
05.2023 - 06.2026
Cook/Cashier
Pizza Hut
08.2021 - 10.2023
Drive-Thru Cashier
Mcdonalds
03.2021 - 08.2021
Fleming Island High School