Cassidy Logan Cunningham
Troy,MI
Summary
Creative Sales Leader well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.
Overview
13
13
years of professional experience
Work History
Target
Troy, MI
06.2021 - Current
- Women’s Ready to Wear Style Leader
- Maintain customer service and initiating conversation/guidance to every shopper that walks in the door
- Maintain cash flow and register in a timely manner
- Establish a relationship with each customer that walks in the store
- Establish visual presentation and make sure the store looks presentable daily
- Teach new hires about daily tasks and important information to recall later on
- Represent the brand/core values daily with a positive outlook and visual presentation skills
- Establish an energetic presence throughout the store and maintain customer needs and desires daily
- Maintain store knowledge and brand recognition throughout the store.
Sales Associate
Shinola
Troy, MI.
08.2019 - Current
- Maintaining customer service and initiating conversation/guidance to every shopper that walks in the door
- Maintain cash flow and register in a timely manner
- Maintain outreach with clients and establish a relationship with each customer that walks in the store
- Establish visual presentation and make sure the store looks presentable daily
- Teach new hires about daily tasks and important information to recall later on
- Represent the Shinola brand/core values daily with a positive outlook and visual presentation skills
- Establish an energetic presence throughout the store and maintain customer needs and desires daily
- Maintain store knowledge and brand recognition throughout the store.
Service Experience representative/Men
Nordstrom
Troy, MI.
11.2019 - 03.2021
- S Clothing Sales Associate
- Maintain customer service and initiating conversation/guidance to every shopper that walks in the door
- Maintain cash flow and register in a timely manner
- Establish a relationship with each customer that walks in the store
- Establish visual presentation and make sure the store looks presentable daily
- Teach new hires about daily tasks and important information to recall later on
- Represent the brand/core values daily with a positive outlook and visual presentation skills
- Establish an energetic presence throughout the store and maintain customer needs and desires daily
- Maintain store knowledge and brand recognition throughout the store.
Department Team Leader
Urban Outfitters
Troy, MI.
06.2016 - 11.2019
- Maintaining customer service and initiating conversation/guidance to every shopper that walks in the door
- Maintain cash flow and register in a timely manner
- Maintain fitting room expectations and help out with any sizes/online purchases/phone calls
- Establish visual presentation and make sure the store looks presentable daily
- Teach new hires about daily tasks and important information to recall later on
- Represent the company brand/core values daily with my outlook and my visual presentation skills.
Sales Associate
Regeneration
Ferndale, MI.
08.2018 - 09.2019
- Maintained excellent customer service and sales floor expertise throughout the store
- Helped customers style and advise in fashion ideas and outfits
- Maintained the register and cash flow in an orderly manner
- Helped customers in and out of the fitting room and offered for more styles choices
- Represented the company’s edgy but feminine aesthetic as a company and as an employee.
Sales Associate
Bird Bee
Detroit, MI.
04.2018 - 07.2018
- Maintained excellent customer service and sales floor expertise throughout the boutique
- Helped customers style and advise in fashion ideas and outfits
- Maintained register and cash flow in an orderly and timely manner
- Helped customers in and out of the fitting room and offered for more styles and choices
- Maintained inventory and helped receive new shipment and styles out on the floor every week
- Represent the company’s edgy but feminine aesthetic as a company and as an employee.
Sales Associate
Free People
Troy, MI.
05.2015 - 06.2016
- Maintained excellent costumer service offering advice/different sizes in fitting rooms
- Initiate conversation to enhance consumer experience and establish relationship with the shopper
- Gained register experience handling purchases/returns
- Inquired about purchasing decisions, future purchases and customer experience in the store.
Sales Associate
Saffron Boutique
Royal Oak, MI.
07.2013 - 10.2014
- Maintained excellent costumer service and visual presentation of the store
- Approached customers and handled styling ideas and customs
- Created visual displays for the store and gained experience with crafting
- Participated in photo-shoots for social media to bring awareness to the brand.
Education
Bachelor’s Degree - Fine, Performing and Communication Arts: Fashion Merchandising
Wayne State University
Skills
- Determined worker Positive Attitude Good Communication Skills Eager to take on new challenges Team Player Excellent Listener Creative Thinker
- Retail Accounts
- Customer Service
Timeline
Target
06.2021 - Current
Service Experience representative/Men
Nordstrom
11.2019 - 03.2021
Sales Associate
Shinola
08.2019 - Current
Sales Associate
Regeneration
08.2018 - 09.2019
Sales Associate
Bird Bee
04.2018 - 07.2018
Department Team Leader
Urban Outfitters
06.2016 - 11.2019
Sales Associate
Free People
05.2015 - 06.2016
Sales Associate
Saffron Boutique
07.2013 - 10.2014
Bachelor’s Degree - Fine, Performing and Communication Arts: Fashion Merchandising
Wayne State University