Cassidy Tucker
Ohatchee
Summary
Detail-oriented administrative professional with a strong background in managing operations, schedules, and confidential information. Proven ability to multitask, solve problems, and support teams while fostering a welcoming environment. Committed to leveraging communication and office management skills in an Elementary School Secretary role.
Overview
8
8
years of professional experience
Work History
Sales Manager
Ulta Beauty
Oxford, AL
05.2026 - Current
- Support daily store operations while coordinating team priorities, schedules, and customer needs.
- Interview, train, coach, and support employees while maintaining clear and professional communication.
- Track performance goals, complete operational tasks, and maintain accurate records and documentation.
- Resolve customer concerns calmly and efficiently in a fast-paced environment.
General Manager
Buff City Soap
Oxford, AL
02.2021 - 04.2026
- Managed daily operations, employee scheduling, inventory, cash control, and administrative responsibilities.
- Hired, interviewed, onboarded, and trained employees; maintained employee information and timekeeping records.
- Communicated with customers, staff, and leadership by phone, email, and in person.
- Balanced competing priorities, handled unexpected issues, and kept daily operations organized and efficient.
General Manager
Smoothie King
Oxford, AL
02.2024 - 10.2024
- Oversaw staffing, scheduling, inventory, cash handling, and daily operational paperwork.
- Trained and supervised team members while maintaining service, cleanliness, and compliance standards.
- Responded to customer concerns and supported a positive, welcoming environment.
Key Holder
Bath & Body Works
Oxford, AL
02.2018 - 02.2021
- Assisted customers with inquiries, processed transactions, and managed returns and exchanges to enhance customer satisfaction.
- Executed opening and closing procedures, reconciled registers, organized merchandise, and maintained daily store order to ensure operational efficiency.
Education
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Jacksonville State University
Jacksonville, AL07.2026
Skills
- Office & Administrative Support
- Scheduling & Calendar Coordination
- Records & Documentation
- Customer & Family Service
- Phone & In Person Communication
- Microsoft Office & Technology
- Cash Handling & Reconciliation
- Staff Training & Onboarding
- Conflict Resolution
- Organization & Multitasking
- Inventory & Supply Management
- Confidential Information
Timeline
Sales Manager
Ulta Beauty
05.2026 - Current
General Manager
Smoothie King
02.2024 - 10.2024
General Manager
Buff City Soap
02.2021 - 04.2026
Key Holder
Bath & Body Works
02.2018 - 02.2021
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Jacksonville State University