Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Loan Closing Manager
Bank Of The Pacific
03.2024 - Current
Achieve departmental goals by developing and executing strategic plans and performance metrics.
Streamline workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Facilitate team brainstorming sessions that lead to innovative solutions for long-standing operational challenges.
Evaluate employee performance and conveyed constructive feedback to improve skills.
Participate in developing procedures that adhere to strict compliance standards, including monthly HMDA reviews and maintaining the pre- approval process.
Assist Closers with drawing loan documents , producing closing disclosures and funding loans.
Implemented the construction draw process to efficiently review inspection reports and provide customer service to the loan officer, builder and borrower.
Senior Mortgage Loan Closer
Bank Of The Pacific
02.2020 - 03.2024
Managed a busy pipeline of loan files providing Closing Disclosures, Document Drawing and Funding
Assisted management team in developing new strategies for streamlining loan closing processes while maintaining compliance with industry standards and regulations.
Overcame complex challenges during the loan closing process by leveraging extensive industry knowledge and problem-solving skills.
Collaborated with Underwriters and Processors to resolve any discrepancies in loan documentation prior to closing.
Managed a high volume of loans simultaneously while maintaining strict attention to detail and organization for each file.
Loan Processor
Skagit Bank/Banner Bank
01.2019 - 02.2020
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
Assisted Underwriters in approving loans by verifying financial information and ensuring accurate documentation.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Handled any conditions sent from underwriting departments.
Loan Closer/ Funder
Skagit Bank/Banner Bank
07.2016 - 12.2018
Responsible for preparing closing disclosures and final loan documents
Review signed loan documents and balance for funding with escrow
Minimized errors in documentation by carefully analyzing all information provided by clients, brokers, and lenders.
Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
Track appraisal and construction fees from borrowers
Issue refunds to borrowers and complete write offs after balancing GL's
Worked closely with accounting, compliance and loan servicing in various stages of the loan process.
Loan Funder/ Processor
Peoples Bank
05.2012 - 07.2016
Review all signed loan documents for signatures and errors
Request missing documents and information from escrow officers
Balance funding amounts with escrow and wire funds to escrow
Worked closely with two highly productive Loan Officers to ensure quick and accurate turn around times for borrowers
Verified income, assets, tax returns, paystubs and any other income documentation to help qualify borrowers
Organized loan files in a manner to help underwriting review files efficiently.
Managed a high volume of loans simultaneously while maintaining strict attention to detail and accuracy.
Customer Services Officer (Branch) and E-Channels Support Officer at Colonial National Bank, later acquired by Bank of South Pacific in 2009.Customer Services Officer (Branch) and E-Channels Support Officer at Colonial National Bank, later acquired by Bank of South Pacific in 2009.
Senior Consultant – Customer Engagement Team at Bank of South Pacific Life InsuranceSenior Consultant – Customer Engagement Team at Bank of South Pacific Life Insurance