Summary
Overview
Work History
Skills
Timeline
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Cheryl Hunt

Westland,MI

Summary

Dynamic Loan Closing Manager with a proven track record at Comerica Bank, excelling in customer service and workplace safety. Expert in loan terms and financial document accuracy, I enhanced operational efficiency and fostered strong relationships with clients and stakeholders, ensuring seamless loan processes and exceptional service delivery.

Overview

29
29
years of professional experience

Work History

Loan Closing Manager

Comerica Bank
08.2014 - Current

Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.

  • Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
  • Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Managed a team of 12 Loan Closing Officers
  • Maintained data, reports and workload meetings

Loan Closing Officer

Comerica Bank
11.2012 - 07.2014
  • Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
  • Coordinated with sellers, buyers, escrow agents, and real estate agents to complete loan submissions and scheduled closing dates.
  • Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
  • Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.

Lending Assistant

Comerica Bank
11.2004 - 11.2012
  • Assisted commercial lenders in underwriting complex loans, conducting thorough analysis of financial statements and collateral valuations.
  • Coordinated with third-party vendors such as appraisers, title companies, and attorneys to ensure timely completion of loan requirements.
  • Facilitated smooth communication between internal teams, coordinating efforts to meet deadlines and deliver exceptional results.
  • Contributed to the growth of the lending department by identifying potential business opportunities through market research and targeted outreach initiatives.
  • Managed customer service for several Relationship Managers, maintaining the integreity of the portfolio

Loan Boarding Specialist

Comerica Bank
04.1996 - 11.2004
  • Collaborated with team members to provide seamless guest experiences during check-in and check-out procedures.
  • Streamlined boarding processes for improved efficiency and increased capacity utilization.
  • Provided regular updates to pet owners on their animal''s well-being, fostering trust and confidence in our services.
  • Coordinated staff scheduling, training, and performance evaluations to maintain a skilled workforce capable of delivering exceptional service quality.

Skills

  • Loan terms
  • Customer service
  • Customer service focus
  • Workplace safety

Timeline

Loan Closing Manager

Comerica Bank
08.2014 - Current

Loan Closing Officer

Comerica Bank
11.2012 - 07.2014

Lending Assistant

Comerica Bank
11.2004 - 11.2012

Loan Boarding Specialist

Comerica Bank
04.1996 - 11.2004
Cheryl Hunt