Cassie Bergstraser
La Porte,TX
Summary
Dynamic and detail-oriented professional with extensive experience at SGS North America, excelling in invoice processing and dispute resolution. Proven track record of enhancing efficiency through streamlined procedures and fostering collaboration across teams. Adept in financial data entry and committed to achieving collection goals while maintaining exceptional customer communication.
Qualified Lead Distribution Specialist with focus on accurate and efficient billing processes. Demonstrated expertise in managing high volumes of invoices while ensuring compliance with company policies. Proven ability to resolve discrepancies and maintain positive client relationships through effective communication and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Lead Distribution /Invoicing Specialist
SGS North America
09.2017 - Current
- Processed and issued invoices accurately using advanced financial software.
- Collaborated with cross-functional teams to resolve billing discrepancies.
- Implemented streamlined invoicing procedures, enhancing overall efficiency.
- Reviewed and analyzed invoice data for compliance with company policies.
Accounts Receivable Clerk
Southwest Freight Inc.
04.2012 - 08.2017
- Processed and reconciled accounts receivable transactions to ensure timely payments.
- Maintained accurate customer records in accounting software, enhancing data integrity.
- Collaborated with cross-functional teams to resolve discrepancies and improve billing processes.
- Implemented strategies for reducing overdue accounts, increasing collection efficiency.
Legal Assistant
John M Stautberg
03.2010 - 02.2012
- Drafted legal documents and correspondence to support attorneys in case preparation.
- Managed case files and maintained organized documentation for efficient retrieval.
- Conducted legal research to ensure accuracy of information and compliance with regulations.
- Assisted in trial preparation by gathering evidence and preparing exhibits for court presentations.
Education
GED -
Pasadena Community Center
09-2010
Skills
- Accounts receivable
- Deadline oriented
- Invoice processing
- Dispute resolution
- Customer communication
- Data entry proficiency
- Accuracy and precision
- Records research
- A/P and A/R expertise
- Collections duties
- Financial data entry
- Teamwork and collaboration
- Problem-solving abilities
- Customer service support
- Microsoft office
- Billing and invoicing
- Analytical thinking
- Goal setting
- Customer contact
- Collections processing
Timeline
Lead Distribution /Invoicing Specialist
SGS North America
09.2017 - Current
Accounts Receivable Clerk
Southwest Freight Inc.
04.2012 - 08.2017
Legal Assistant
John M Stautberg
03.2010 - 02.2012
GED -
Pasadena Community Center