Cassie Beverly
Richlands,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
22
22
years of professional experience
Work History
Correctional Officer II
NC Department Of Corrections
01.2010 - 01.2024
- As an Acting Sergeant my duties were to supervise and manage Correctional Officers; complete a nightly post rotation schedule; complete offender disciplinary investigations; ensure staff were physically and mentally capable of performing their assigned duties; conduct inspections of my assigned areas to ensure safely and security.
- As an Operations Officer my duties were ensuring offenders were brought in and transferred out of the prison in state maintained computer system; conduct and clear both formal and informal counts; assign offenders to housing units and conduct a nightly offender audit ensuring the offender roster and IAP boards match.
- As and EIS Officer I was responsible or maintaining the shift log for the entire institution; maintain the narrative for the Perimeter Patrol Vehicles and the EIS system; make all necessary announcements of the intercom system; responsible for institution keys and officer equipment.
- My basic job functions as a correctional officer was to conduct routine searches of offenders, their property and common areas inside and outside of the prison; stay abreast of all policies and procedures and post orders; complete and submit reports, narratives and other paper work.
Dispatcher
City Of Keller
07.2002 - 08.2003
- Dispatch all emergency and non-emergency calls for police, fire and EMS
- Process bond paperwork
- Enter, clear and modify warrants in TLETS (Texas Law Enforcement Telecommunications System)
- Answer phones and assist citizens with questions or problems
- Assist officers, with female arrests and searches
Education
No Degree - Criminal Justice
Everest College (online)
Phoenix, AZPsychiatric Assistant - Psychiatric Technician
PCI Health Training Center
Dallas, TX01.1997
Skills
- 25 years customer service
- Over 20 years experience using 2 way radios, computers, operating control panels and key and equipment control
- Proficient with Microsoft Word, Excel and Power Point
- Experience using Windows 2000, XP, Vista, 7, 10, MAC OSX and with prison database system (OPUS) that is based in JAVA TN3270
- Type approximately 70 wpm
- High level of stress tolerance
- Firearms Training
- Restraint Techniques
- De-Escalation Techniques
- First Aid Training
- First Aid Certification
- Criminal Law
Timeline
Correctional Officer II
NC Department Of Corrections
01.2010 - 01.2024
Dispatcher
City Of Keller
07.2002 - 08.2003
No Degree - Criminal Justice
Everest College (online)
Psychiatric Assistant - Psychiatric Technician
PCI Health Training Center
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