Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Doucet

Rifle,CO

Summary

Dynamic manager with a proven track record at Portables AT&T, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction through effective conflict resolution and staff development. Skilled in time management and decision-making, consistently achieving high-quality service delivery in a professional environment.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

7
7
years of professional experience

Work History

Manager

Portables AT&T
05.2018 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Registered Medical Assistant - Registered Medical Assistant

Texas Careers
Beaumont, TX
01-2006

High School Diploma -

Bridge City High School
Bridge City, TX
05-1993

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff training and development
  • Staff management

Timeline

Manager

Portables AT&T
05.2018 - Current

Registered Medical Assistant - Registered Medical Assistant

Texas Careers

High School Diploma -

Bridge City High School
Cassie Doucet