Cassie Fields
Libby
Summary
Compassionate and adaptable individual with a versatile background in customer service and in-home support. Known for delivering exceptional care, advocating for client wellbeing, and driving positive outcomes through effective communication and collaboration.
Dedicated delivery driver with a strong commitment to customer service and a proven track record of safe driving and timely deliveries.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
4
4
Certificates
Work History
Delivery Driver
DoorDash
Roseville CA
01.2020 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to service standards.
- Navigated routes efficiently using GPS technology to optimize delivery times and reduce delays.
- Maintained accurate records of deliveries, including order details and customer feedback for performance improvement.
- Collaborated with team members to ensure smooth transitions during peak hours and high-demand periods.
In Home Support
IHSS In Home Support Services
Roseville, CA
12.2020 - 06.2026
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted clients with household tasks, promoting independence and enhancing quality of life.
- Developed and maintained strong relationships with clients and families, fostering trust and open communication.
- Monitored client health status, reporting changes to healthcare professionals for timely interventions.
- Advocated for client rights and wellbeing within community support systems, enhancing service delivery outcomes.
- Maintained detailed records of client care, documenting all relevant information for healthcare providers and family members to review as needed.
- Assisted with mobility exercises designed specifically for each client''s needs to enhance overall strength and balance.
In Home Daycare
Cindy's Daycare
Sacramento, CA
05.2005 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
High School Diploma -
Roseville High School
Roseville, CA06-2007
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Safe driving
- Problem-solving
Certification
- Dementia Care
- Dementia Awareness training
- Dementia Care and Management
- Understanding Alzheimer's
Timeline
In Home Support
IHSS In Home Support Services
12.2020 - 06.2026
Delivery Driver
DoorDash
01.2020 - Current
In Home Daycare
Cindy's Daycare
05.2005 - 01.2019
High School Diploma -
Roseville High School