Cassie Forbes
Ottumwa,IA
Summary
Accomplished Special Education Paraprofessional and Assistant Store Manager with a proven track record in classroom organization and learning disabilities support. Excelled in creating positive learning environments at Ottumwa Community School District and enhancing store operations at Casey's General Stores Inc. Demonstrated exceptional empathy and IEP compliance, significantly improving student focus and sales floor efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Ottumwa Community School District
02.2019 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Cashier
Ottumwa Community School District
08.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Department Manager
Walmart
05.2016 - 08.2018
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Sales Associate
Walmart
04.2015 - 05.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Store Manager
Caseys General Stores Inc
08.2013 - 03.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Cosmetology -
Iowa School of Beauty
Ottumwa, IA11.2008
General Education Diploma -
Indian Hills Community College
Ottumwa, IA05.2001
Skills
- IEP compliance
- Teacher Assistance
- Learning Disabilities Support
- Classroom Organization
Certification
Para-Educator Certification
License #1047943
Substitute Teacher Authorization
CPR
Trauma Response
Blood borne pathogen's
Practicing educator
Right to know training
FERPA HIPAA PII
Ethic of Iowa educators
Diverse learners
Bully and Harrassment prevention and intervention
Suicide prevention and postvention
Adverse childhood experiences from toxic enviromental stresses to success
Mandatory reporter dependant adult abuse
Mandatory reporter child abuse
Overview of state requirements regarding seclusion and restraint chapter 103
Child abuse reporting
Bullying prevention
Timeline
Special Education Paraprofessional
Ottumwa Community School District
02.2019 - Current
Cashier
Ottumwa Community School District
08.2018 - 02.2019
Department Manager
Walmart
05.2016 - 08.2018
Sales Associate
Walmart
04.2015 - 05.2016
Assistant Store Manager
Caseys General Stores Inc
08.2013 - 03.2015
Cosmetology -
Iowa School of Beauty
General Education Diploma -
Indian Hills Community College
Para-Educator Certification
License #1047943
Substitute Teacher Authorization
CPR
Trauma Response
Blood borne pathogen's
Practicing educator
Right to know training
FERPA HIPAA PII
Ethic of Iowa educators
Diverse learners
Bully and Harrassment prevention and intervention
Suicide prevention and postvention
Adverse childhood experiences from toxic enviromental stresses to success
Mandatory reporter dependant adult abuse
Mandatory reporter child abuse
Overview of state requirements regarding seclusion and restraint chapter 103
Child abuse reporting
Bullying prevention
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