Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassie Forbes

Ottumwa,IA

Summary

Accomplished Special Education Paraprofessional and Assistant Store Manager with a proven track record in classroom organization and learning disabilities support. Excelled in creating positive learning environments at Ottumwa Community School District and enhancing store operations at Casey's General Stores Inc. Demonstrated exceptional empathy and IEP compliance, significantly improving student focus and sales floor efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Special Education Paraprofessional

Ottumwa Community School District
02.2019 - Current
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Cashier

Ottumwa Community School District
08.2018 - 02.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Department Manager

Walmart
05.2016 - 08.2018
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Sales Associate

Walmart
04.2015 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistant Store Manager

Caseys General Stores Inc
08.2013 - 03.2015
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Cosmetology -

Iowa School of Beauty
Ottumwa, IA
11.2008

General Education Diploma -

Indian Hills Community College
Ottumwa, IA
05.2001

Skills

  • IEP compliance
  • Teacher Assistance
  • Learning Disabilities Support
  • Classroom Organization

Certification

Para-Educator Certification

License #1047943


Substitute Teacher Authorization


CPR


Trauma Response


Blood borne pathogen's


Practicing educator


Right to know training


FERPA HIPAA PII


Ethic of Iowa educators


Diverse learners


Bully and Harrassment prevention and intervention


Suicide prevention and postvention


Adverse childhood experiences from toxic enviromental stresses to success


Mandatory reporter dependant adult abuse


Mandatory reporter child abuse


Overview of state requirements regarding seclusion and restraint chapter 103


Child abuse reporting


Bullying prevention

Timeline

Special Education Paraprofessional

Ottumwa Community School District
02.2019 - Current

Cashier

Ottumwa Community School District
08.2018 - 02.2019

Department Manager

Walmart
05.2016 - 08.2018

Sales Associate

Walmart
04.2015 - 05.2016

Assistant Store Manager

Caseys General Stores Inc
08.2013 - 03.2015

Cosmetology -

Iowa School of Beauty

General Education Diploma -

Indian Hills Community College

Para-Educator Certification

License #1047943


Substitute Teacher Authorization


CPR


Trauma Response


Blood borne pathogen's


Practicing educator


Right to know training


FERPA HIPAA PII


Ethic of Iowa educators


Diverse learners


Bully and Harrassment prevention and intervention


Suicide prevention and postvention


Adverse childhood experiences from toxic enviromental stresses to success


Mandatory reporter dependant adult abuse


Mandatory reporter child abuse


Overview of state requirements regarding seclusion and restraint chapter 103


Child abuse reporting


Bullying prevention

Cassie Forbes