Evan Budde
Cedar Falls,IA
Summary
Dedicated Customer Service Specialist with a proven ability to prioritize and multi-task in fast-paced environments. Collaborates effectively within teams to achieve personal and business goals. Recognized for exceptional handling of escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
South Ottumwa Savings Bank
Ottumwa, IA
09.2022 - 08.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained confidentiality of all customer records and information according to company policies.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Associate
Ottumwa Community School District
Ottumwa, IA
04.2022 - 05.2022
- Provided instruction to special needs children in the areas of reading, writing and math.
- Supported classroom teachers with managing student behavior issues.
- Assisted in creating a positive learning environment for all students by providing one-on-one support as needed.
Busser/Expo Runner
Godfrey's Alehouse
Ottumwa, IA
09.2021 - 05.2022
- Provided quick and efficient clearing of tables between courses.
- Replenished napkins, condiments, silverware and glassware as needed.
- Helped employees complete required activities during peak periods.
Education
High School Diploma -
Ottumwa High School
Ottumwa, IA05-2020
Some College (No Degree) -
Indian Hills Community College
Ottumwa, IABusiness Analytics
University of Northern Iowa
Cedar Falls, IASkills
- Cash Handling
- Microsoft Office
- Data Entry
Accomplishments
- Received recognition from my peers at South Ottumwa Savings Bank for fixing an outdoor electronic sign as well as create animations for it
References
References available upon request.
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