Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Cassie Frankel

Sunrise,Florida

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Guest Service Associate

European Wax Center
07.2023 - Current
  • Greeted guests upon arrival and checked them in to their accommodations.
  • Maintained a neat, clean, and organized front desk area at all times.
  • Handled check-outs for departing guests by providing accurate billing statements and collecting payment when necessary.

Nanny

TOC LLC
Boynton Beach, FL
08.2022 - 05.2023
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Monitored the children's playtime to ensure safety and wellbeing.
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.

Hostess

Rosewater Rooftop at Hilton
Delray Beach, FL
01.2021 - 08.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Hostess / Server

Hard Rock Cafe
Hollywood, FL
03.2021 - 12.2021
  • Greeted guests warmly upon arrival, seating them promptly.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Inspected food presentation prior to bagging to ensure it met quality standards.
  • Provided quality customer service throughout all interactions with guests.

Sales Associate/ Cashier

PetSmart
11.2020 - 05.2021
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Party Host/ Cashier

Flippo's Indoor Playground
08.2018 - 11.2020
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Greeted guests and provided them with party information.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Supervised children in the play area at all times to ensure safety regulations were followed.

Education

Associate of Science - Medical Billing And Coding

Florida Technical College
Orlando, FL
03-2024

Some College (No Degree) -

Palm Beach State College
Lake Worth, FL

Skills

  • Cash Handling Experience
  • Customer Service
  • Teamwork and Collaboration
  • Positive Attitude

Certification

  • Industry Certification in Health Sciences

Timeline

Guest Service Associate

European Wax Center
07.2023 - Current

Nanny

TOC LLC
08.2022 - 05.2023

Hostess / Server

Hard Rock Cafe
03.2021 - 12.2021

Hostess

Rosewater Rooftop at Hilton
01.2021 - 08.2022

Sales Associate/ Cashier

PetSmart
11.2020 - 05.2021

Party Host/ Cashier

Flippo's Indoor Playground
08.2018 - 11.2020

Associate of Science - Medical Billing And Coding

Florida Technical College

Some College (No Degree) -

Palm Beach State College

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Cassie Frankel