Cassie Hunt
St. George,UT
Summary
Accomplished professional with a proven track record in patient registration and insurance verification at Hillside Healthcare. Excelled in fostering strong relationships and implementing conflict resolution techniques. Demonstrated adaptability and a strong work ethic, enhancing customer loyalty and streamlining administrative processes. Skilled in multitasking and creativity, consistently delivering results beyond expectations.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Hillside Healthcare
06.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Preschool Teacher
Barefoot Montessori and Gymnastics
08.2020 - 06.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Private Piano Teacher
Self-employeed
08.2010 - 05.2022
- Consistently received positive feedback from both students and their families on teaching effectiveness and rapport-building skills.
- Enhanced student performance by implementing personalized lesson plans tailored to individual needs and goals.
- Addressed individual learning challenges through differentiated instruction techniques that catered to each student''s unique strengths and weaknesses.
- Enriched the overall learning experience by incorporating diverse styles of music into lessons and repertoire selections.
- Developed strong rapport with students, fostering a positive learning environment conducive to growth and development.
Grocery Store Cashier
Harmons Grocery Store
08.2018 - 08.2020
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
- Communicated effectively with coworkers to foster strong teamwork within the cashier department.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
GED -
Homeschooled
Home06.2010
Skills
- Telephone Etiquette
- Appointment Scheduling
- Patient Registration
- Insurance Verification
- Adaptable and Flexible
- Artistic abilities
- Conflict resolution techniques
- Strong Work Ethic and Dependable
- Problem-Solving
- Multitasking
- Creativity and Artistic Expression
- Patience and Empathy
Timeline
Medical Receptionist
Hillside Healthcare
06.2023 - Current
Preschool Teacher
Barefoot Montessori and Gymnastics
08.2020 - 06.2023
Grocery Store Cashier
Harmons Grocery Store
08.2018 - 08.2020
Private Piano Teacher
Self-employeed
08.2010 - 05.2022
GED -
Homeschooled
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