Jessica Smith
Warren,OH
Summary
Dynamic Medical Receptionist with proven expertise at Verodana Inc., excelling in front desk operations and appointment scheduling. Recognized for enhancing patient flow and service speed while effectively managing insurance claims. Strong communicator dedicated to creating a welcoming environment for patients and ensuring seamless coordination between medical staff and patients. Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Verodana Inc.
Champion, Ohio
01.2024 - Current
- Managed patient scheduling and appointment confirmations efficiently.
- Assisted patients with inquiries, ensuring a welcoming atmosphere.
- Coordinated communication between medical staff and patients effectively.
- Processed insurance claims, verifying coverage and eligibility details.
- Streamlined front desk operations to improve patient flow and service speed.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Associate of Business Administration/Medical Secretarial -
Trumbull Business College
Warren, OHSkills
- Phlebotomy skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
Telephone etiquette
Appointment scheduling
Medical terminology
Phlebotomy skills
Timeline
Medical Receptionist
Verodana Inc.
01.2024 - Current
Associate of Business Administration/Medical Secretarial -
Trumbull Business College