MAKAYLA DOUGLAS
Xenia
Summary
Dedicated STNA with a track record of providing exceptional care at Legacy Health Services and fostering effective learning environments as a Junior Teaching Assistant at YMCA. Adept at time management and communication, I excel in multitasking and responsibility, ensuring high levels of patient and student satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Carefirst Urgent Care
04.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
STNA
Legacy Health Services
06.2023 - 04.2024
- Provided assistance to residents in activities of daily living such as bathing, dressing, grooming, and toileting
- Responded promptly to resident requests for assistance while maintaining a respectful attitude at all times
- Assisted with the transfer of patients from beds to wheelchairs or strhers using proper body mechanics techniques
Junior Teaching Assistant
YMCA
05.2022 - 06.2023
- Facilitated small-group learning activities to promote understanding of course material
- Assisted classroom teachers in developing lesson plans, grading assignments, and managing student behavior
- Enforced rules concerning, playground equipment, cafeteria etiquette
- Developed and maintained positive relationships with students, parents, and staff members
Sales Associate
Rue21
04.2021 - 01.2022
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Tagged new merchandise for sale and updated signs
- Built relationships with potential customers by providing helpful advice on product selection
Education
BSN - Nursing Candidate
Sinclair Community College
Dayton, OH05.2028
Skills
- Time Management
- Responsibility
- Communication
- Multitask
- Medical office procedures
- Medical receptionist experience
- HIPAA compliance
- Patient check-in and check-out
- Front desk operations
- Documentation
- Medical terminology
- Patient relations
Certification
State Tested Nurse Aid
Timeline
Medical Assistant/Receptionist
Carefirst Urgent Care
04.2024 - Current
STNA
Legacy Health Services
06.2023 - 04.2024
Junior Teaching Assistant
YMCA
05.2022 - 06.2023
Sales Associate
Rue21
04.2021 - 01.2022
BSN - Nursing Candidate
Sinclair Community College
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