Makayla Douglas
Dayton,OH
Summary
Dedicated STNA with a track record of providing exceptional care at Legacy Health Services and fostering effective learning environments as a Junior Teaching Assistant at YMCA. Adept at time management and communication, I excel in multitasking and responsibility, ensuring high levels of patient and student satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT/RECEPTIONIST
Carefirst Urgent Care
Fairborn, OH
04.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
STNA
Legacy Health Services
Beavercreek, OH
06.2023 - Current
- Provided assistance to residents in activities of daily living such as bathing, dressing, grooming, and toileting.
- Responded promptly to resident requests for assistance while maintaining a respectful attitude at all times.
- Assisted with the transfer of patients from beds to wheelchairs or stretchers using proper body mechanics techniques.
- Assisted with daily living activities, ensuring patient comfort and safety.
- Trained new staff on best practices for patient care and safety protocols.
- Maintained accurate patient records, documenting vital signs and care provided.
- Implemented infection control measures to maintain a safe environment for patients.
- Assisted with patient transfer and ambulation.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
JUNIOR TEACHING ASSISTANT
YMCA
Xenia, OH
05.2022 - 06.2023
- Facilitated small-group learning activities to promote understanding of course material.
- Assisted classroom teachers in developing lesson plans, grading assignments, and managing student behavior.
- Enforced rules concerning playground equipment, cafeteria etiquette.
- Developed and maintained positive relationships with students, parents, and staff members.
Skills
- Time Management
- Responsibility
- Communication
- Multitask
- Medical office procedures
- Medical receptionist experience
- HIPAA compliance
- Patient check-in and check-out
- Front desk operations
- Documentation
- Medical terminology
- Patient relations
- Phlebotomy Skills
Certification
State Tested Nurse Aid
Education
LPN - Nursing
Clark State Community College
Springfield, OH 01.2026 - Current
Timeline
LPN - Nursing
Clark State Community College
01.2026 - Current
MEDICAL ASSISTANT/RECEPTIONIST
Carefirst Urgent Care
04.2024 - Current
STNA
Legacy Health Services
06.2023 - Current
JUNIOR TEACHING ASSISTANT
YMCA
05.2022 - 06.2023