Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Medical Assistant/ReceptionistWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: St Louis, MO, US
Open to relocation: Yes
Open To Work
Kamille White
St Louis,MO
Work Preference
Summary
Dynamic Medical Assistant with extensive experience at Saint Louis Rheumatology, excelling in patient relations and HIPAA compliance. Proven ability to enhance office productivity through effective appointment management and strong organizational skills. Recognized for fostering a welcoming environment and improving patient check-in processes, ensuring a seamless experience for all.
Overview
7
7
years of professional experience
Work History
Medical Assistant/Receptionist
Saint Louis Rheumatology
St Louis, MO
01.2019 - Current
- Assisted with patient check-in and appointment scheduling to ensure smooth clinic operations.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
- Supported clinical staff by preparing exam rooms and sterilizing medical instruments as required.
- Handled patient inquiries and provided information regarding services, enhancing overall patient experience.
- Participated in training sessions to stay updated on best practices in medical assisting and office management.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
- Transcribed phone messages and relayed to appropriate personnel.
- Expedited lab results retrieval process by establishing strong relationships with external laboratory facilities.
- Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Improved office organization by maintaining accurate patient records and filing systems.
- Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
- Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
Education
High School Diploma -
Hazelwood Central High School
HazelwoodSkills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Medical receptionist experience
- Front desk operations
- HIPAA compliance
- Patient check-in and check-out
- Patient scheduling
- Microsoft office
- Patient registration
- Reminder calls
- HIPAA guidelines
- Insurance verification
- Appointment management
- Medical terminology
- Documentation
- Paperwork coordination
- Appointment scheduling
- Inpatient care
- Medical charting
- Patient relations
- Telephone etiquette
- Workflow optimization
- Records management
- Appointment setting
- Records maintenance
- Medical records management
- Letter preparation
- Outpatient care
- Typing and filing
- Patient callbacks
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Adaptable and flexible
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Organization and time management
- Decision-making
- Detail-oriented
- Relationship building
- Clinical documentation
- Flexible schedule
- Task prioritization
- Patient care coordination
- Self motivation
- Staff leadership
- Scheduling tests and procedures
- Interpersonal skills
- Analytical thinking
Timeline
Medical Assistant/Receptionist
Saint Louis Rheumatology
01.2019 - Current
High School Diploma -
Hazelwood Central High School