Cassie Jenkins
Moosic,PA
Summary
Detail-oriented receptionist with strong telephone skills and experience in appointment scheduling. Committed to enhancing office efficiency through effective communication and organized record-keeping.
Overview
3
3
years of professional experience
Work History
Front Office Receptionist
DanaKen Designs
06.2023 - Current
- Managed the business phone console, directing calls efficiently to appropriate staff members.
- Organized incoming and outgoing mail, ensuring timely distribution.
- Maintained a filing systems that improved document retrieval times and enhanced office organization.
- Handled communications including phone calls, emails, and walk‑ins.
- Supported daily administrative tasks by preparing documents, organizing files, and general office duties.
Receptionist Intern
Dr. Maryann Decker- Pearl Vision
06.2025 - 08.2025
- Greeted and checked in patients, ensuring a friendly and efficent front‑desk experience.
- Verified patient insurance information and updated records accurately.
- Scheduled appointments and assisted patients with booking follow‑up visits.
- Answered incoming calls and directed questions to the appropriate staff or department.
Education
Bachelor of Science - Biobehavioral Health
Pennsylvania State University
University Park, PA05-2028
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Organization skills
- Data entry & record keeping
- Adaptability
- Managing high‑volume phone calls
Timeline
Receptionist Intern
Dr. Maryann Decker- Pearl Vision
06.2025 - 08.2025
Front Office Receptionist
DanaKen Designs
06.2023 - Current
Bachelor of Science - Biobehavioral Health
Pennsylvania State University