Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassie Knox

San Francisco,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. Skilled in anticipating guests needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

In Home Caregiver

Remi Perez
08.2023 - Current
    • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
    • Administered medications in accordance with doctor's instructions.
    • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Server

Gracias Madre
09.2021 - 08.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Expo/Food Runner

The Grove
06.2017 - 02.2020
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Assisted customers with carry-out service.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Operated cash register and processed payments from customers.
  • Collaborated well with other food runners to deliver orders accurately.

Education

High School Diploma -

Owens Valley High School
Independence, CA

Skills

  • POS System Operation
  • Adaptable and Flexible
  • Tableside Service
  • Allergy awareness
  • Guest Engagement
  • Problem-Solving

Certification

Food Handler Card

Timeline

In Home Caregiver

Remi Perez
08.2023 - Current

Server

Gracias Madre
09.2021 - 08.2023

Expo/Food Runner

The Grove
06.2017 - 02.2020

High School Diploma -

Owens Valley High School

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