Cassie McDonald
Abilene
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms, managing patient scheduling, and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Empowerher Women's Health and Wellness
06.2024 - Current
- Managed documentation, scheduling, and patient information to ensure smooth operations
- Resolved customer issues promptly, enhancing satisfaction and loyalty
- Promoted additional services, aligning offerings with customer needs
- Administered injections under medical supervision in a fast-paced environment.
Bridal Sales Consultant
Isabella James Bridal
08.2022 - Current
- Provided personalized customer service, guiding clients through product selections
- Managed inventory and facilitated timely product acquisitions to meet client demands.
Medical Assistant
Hendrick Medical Center Cardiology
07.2023 - 06.2024
- Provided direct patient care under LVN/RN supervision, adhering to care standards
- Assisted in patient examinations, procedures, and medication administration.
Self-Employed
Family Child Care
03.2023 - 07.2023
- Managed a licensed child care program, catering to Air Force families' needs.
Administrative Support
Referral Management, Reef Systems
11.2021 - 03.2023
- Supported referral management operations, ensuring efficient customer service and tracking
- Coordinated specialty care appointments and maintained accurate patient records.
Front Office Clerk
Hendrick Medical Center
04.2021 - 11.2021
- Greeted patients, managed patient records, and collected payments
- Ensured smooth administrative operations in a busy medical office setting.
Front Office Registration Clerk
Sweetwater Hospital Association
05.2019 - 03.2021
- Demonstrated HIPAA compliance while gathering patient demographics and insurance information
- Maintained a professional and caring demeanor with patients and families.
Assistant Store Manager
Catos Fashions
05.2017 - 01.2020
- Shared responsibility for store operations, including sales, customer service, and staff management
- Contributed to merchandising, inventory management, and administrative tasks.
Store Associate
CVS
03.2016 - 05.2017
- Provided exceptional customer service, managed cash transactions, and maintained store appearance
- Supported pharmacy operations and promoted new services and loyalty programs.
Education
Associate's Degree in General Studies -
Cisco College
12.2023
High School Diploma, Summa Cum Laude -
Tellico Plains High School
05.2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Data Entry
- Electronic Medical Records
Affiliations
Abilene Fastpitch Softball Association: Head Coach
Jobrelatedtraining
CPR - BLS Certified
References
- Kim Flegal, Site Lead, Reef Systems, 325-271-1220
- Kady Johnston, Owner, Isabella James Bridal, 325-280-2610
- Shannon Hatcher, Floor Supervisor, Sweetwater Hospital Association, 865-680-9173
Timeline
Medical Assistant
Empowerher Women's Health and Wellness
06.2024 - Current
Medical Assistant
Hendrick Medical Center Cardiology
07.2023 - 06.2024
Self-Employed
Family Child Care
03.2023 - 07.2023
Bridal Sales Consultant
Isabella James Bridal
08.2022 - Current
Administrative Support
Referral Management, Reef Systems
11.2021 - 03.2023
Front Office Clerk
Hendrick Medical Center
04.2021 - 11.2021
Front Office Registration Clerk
Sweetwater Hospital Association
05.2019 - 03.2021
Assistant Store Manager
Catos Fashions
05.2017 - 01.2020
Store Associate
CVS
03.2016 - 05.2017
Associate's Degree in General Studies -
Cisco College
High School Diploma, Summa Cum Laude -
Tellico Plains High School
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