Overview
Work History
Timeline
Generic
Cassie M. Miksic

Cassie M. Miksic

Arvada,CO

Overview

20
20
years of professional experience

Work History

Sr. Employee Relations Advisor

COMMONSPIRIT HEALTH
Centennial, CO
01.2022 - Current
  • Complete and accurately document the investigation/complaint process is handled in a fair, timely manner consistent with local requirements
  • Complete impartial investigations of employee relations matters of all types and recommend appropriate courses of action to partners and management teams
  • Investigate and respond to unemployment claims and hearings
  • Investigate and respond to formal and informal legal claims from employees, attorneys and/or government agencies (EEOC/Human Rights, etc.), working with legal counsel/advisors as necessary
  • Proactive Analyze/trend data to recommend relevant training as needed: employee and labor relations, harassment/discrimination-free training and procedures, legal and compliance training and procedures, best HR practices, etc
  • Resource for the organization to assist in complex investigations as needed/requested ensuring the process is handled in a fair, timely manner consistent with local requirements
  • Responsible for establishing a platform to enable the preparation, tracking and maintenance of critical ER documentation, such as investigations, reorganizations, and recommendations
  • Work with our legal and compliance teams to keep abreast of changes to policies/procedures and updates accordingly
  • Conduct research on legislative and regulatory tracking and reviewing
  • Proven skills that enable collaboration, change leadership, and coordination
  • Write position statements and related correspondence in response to regulatory or compliance agencies/legal proceedings
  • Interact with entity HR staff to create and train to keep them up to date on current policies and procedures

Sr. Human Resources Business Partner

CHILDREN'S HOSPITAL COLORADO
Aurora, CO
01.2022 - Current
  • Provides advice and counsel to employees and managers on performance management, employee relations, dispute resolution, and corrective actions
  • Interprets and explains human resources policies, procedures, and rules to managers and employees and ensures legal compliance with applicable federal, state, and local regulations
  • Provides advice and counsel in the resolution of disputes and develops solutions to problems between employees and managers using a variety of resolution approaches
  • Recommends organizational development strategies including quality improvement, performance enhancement approaches, and problem solving by analyzing trends and performance outcomes
  • Participates in the development of change management strategies in partnership with HR Client Services manager and Talent Development Consultant
  • Develops and provides training on employment law topics
  • Conducts special projects on various human resources topics, identifies business issues and recommends solutions using supporting data, documents methodology, and writes reports on findings
  • Coordinates the grievance and disciplinary processes by scheduling time with managers and employees on disciplinary matters, recommending appropriate disciplinary action, and drafting letters of discipline and reports
  • Investigates and resolves routine to complex complaints including discrimination, harassment, violence in the workplace, and hostile work environment by interviewing complainant(s), managers, and witnesses and recommending a course of action based on gathered information
  • Explains and provides information on the Americans with Disabilities Act, Family Medical Leave Act, Equal Employment Opportunity, Affirmative Action, and other programs to employees and managers
  • Participate in the interactive process between managers and employees
  • Conducts department culture assessments and evaluates intact team development needs in partnership with department leadership

Human Resources Generalist

SCL HEALTH Good Samaritan Hospital
Lafayette, CO
01.2021 - 01.2022
  • Assists and advises management and associates on correction interpretation of HR policies and procedures and conducts investigations into potential violations
  • Coaches and supports managers and leadership on employee relations issues
  • Partners with site leadership to proactively identify workforce planning solutions and programs that align with the organization’s strategic goals
  • Assists with onboarding of new associates and maintains I-9 compliance
  • Assists with calculating appropriate compensation rates within the organization based on sector and marketing trends
  • Serves as onsite payroll expert
  • Provides information to associates and site leaders regarding payroll, compensation, and benefit programs
  • Conducts exit interviews, analyzes data, and provides summary of trends to site leadership
  • Conducts investigations and determines appropriate levels of corrective action
  • Works with the organization’s medical leaves team in the implementation and follow up of leave of absences, worker’s compensation, and ADA cases
  • Assists with annual initiatives such as open enrollment, annual performance appraisals, associate engagement, and action planning
  • Maintain HR report metrics and overview of data to site and Systems leadership teams
  • Assist in the creation and delivery of Leadership development programs

Human Resources Representative, Human Resources Service Center

SCL HEALTH Corporate Human Resources
Broomfield, CO
01.2018 - 01.2020
  • Responsible for educating and responding to associate and management inquiries regarding HR policies and procedures, benefits, payroll, ADA, and disability inquires
  • Serve as main point of contact for organization’s HR initiatives including open enrollment, performance management, market adjustments, and merit
  • Respond to inquiries by phone and email to associate and manager inquiries regarding SCL benefit and wellness programs
  • Manage and educate associates on organization’s tuition reimbursement program
  • Manage unemployment insurance claims for organization
  • Educate associates and managers on SCL payroll, FLSA guidelines, garnishments, and time and attendance system
  • Collaborate with HRIS team to implement and educate associates and manages on performance review process
  • Collaborate with benefits team to educate associates on annual open enrollment
  • Serve as first point of contact in directing associates on company policies regarding FMLA, ADA, ACA, and workman compensation procedures
  • Coordinate with site and processing teams to ensure accurate processing timekeeping, income, deductions, status changes, reviews, salary changes and terminations
  • Assist/coach managers and employees on personnel procedures
  • Provides assistance on special projects as needed

Human Resources Specialist, Training and Organizational Development

BALL AEROSPACE
Boulder, CO
01.2017 - 12.2017
  • Maintains accountability for the accuracy and completeness of employee training and employment information, while serving as the primary point of contact for all training issues and inquiries
  • Facilitates weekly New Hire Orientation for all new employees
  • Facilitation of New Hire Orientation, including presenting, coordination of weekly orientation event, facility needs, supplies, catering, communication with hiring managers and budget reconciliation
  • Administration of New Hire Compliance Training
  • This includes ensuring that all newly hired employees complete mandatory compliance training via eLearning modules
  • This responsibility includes sending eLearning links, instructions to access the eLearning and tracking and reporting completions using the GPS/ELM training database
  • Administration of Training Database and Reporting, including using the learning management system to set up classes in the course catalog, create learning activities, enter rosters of completed training, and pull reports of training history for employees and/or managers
  • Class coordination, including working with instructors to set up classes, reserve training rooms, communicate available training opportunities to employees, organize catering, copy training materials, and compile and report course evaluation results
  • In addition to general training content, this also includes class coordination, tracking and reporting of New Hire Compliance training
  • Administration of Continuing Education Assistance (CEA), including working with CEA program participants to assist in application paperwork, partnering with the accounting team to procure reimbursement, tracking usage and course completion via the learning management system via PeopleSoft, maintaining files of users, and regular reporting of CEA participation and company funding totals
  • Project coordination of new leadership development initiatives
  • Project coordination of companywide trainings

Human Resources Payroll and Tax Specialist

JOHNS MANVILLE
Denver, CO
01.2014 - 12.2017
  • Fulfills a critical role supporting Human Resources, payroll, and tax operations at this leading producer of insulation, roofing materials, and engineered products
  • Maintains accountability for the accuracy and completeness of employee personal and employment information, while serving as the primary point of contact for all onboarding, payroll issues and inquiries
  • Ensures the successful onboarding of new employees through the entry and revision of employee information into HRIS and the ADP Enterprise V5 platform, as well as employment verification for new candidates
  • Coordinates and leads training sessions to build employee knowledge regarding Human Resources and payroll policies and procedures
  • Directs the processing of multi-state payroll for hourly and salaried workers using ADP Workforce Now and ADP Enterprise V5
  • Executes a variety of accounting issues, including updating the general ledger, running compliance reports, performing audits, and other special projects as required
  • Oversees the funding of 401(k) retirement plans on a weekly and monthly basis
  • Effectively manages all corporate tax filings and contributes to the production of year-end W2 forms

L&E II Claims Processor

COLORADO DEPARTMENT OF LABOR AND EMPLOYMENT
Denver, CO
01.2009 - 12.2013
  • Served in a variety of roles at this state department dedicated to local government assistance, with a focus on managing unemployment benefits cases
  • Contacts claimants and employers to gather job separation information and assess the eligibility to collect benefits based on CESA and state employment law
  • Adjudicated industrial claims and appeals, engaging in legal research and analysis to determine changes, if any, to prior decisions regarding eligibility
  • Serves as a trusted resource and subject matter expert, providing guidance and responses to inquiries regarding benefits
  • Served in L&E I Claims Adjudication, reaching out to claimants regarding eligibility issues, adjudicating separation payments, and verifying legal documents that included medical statements provided by the claimant, distributed decisions by the Hearing Officer
  • Worked in the L&E I Customer Service Call Center, answering a high volume of inbound calls regarding filed claims while facilitating the filing of new claims and federal emergency unemployment claims

Litigation Assistant

RYAN, SWANSON AND CLEVELAND PLLC
Denver, CO
01.2005 - 12.2008
  • Provided key support to the partners and associates of this litigation firm, maintaining the court docket, organizing cases for trial, and preparing/filing pleadings with the appropriate clerks of court
  • Responsible for an array of clerical and administrative responsibilities, including entry of attorney billable house, transcription, correspondence, and telecommunications
  • Tracked and logged all inbound and outbound court documents and mailed monthly invoices to clients
  • Scheduled conference rooms to accommodate firm meetings and mediations with opposing counsel and parties

Timeline

Sr. Employee Relations Advisor

COMMONSPIRIT HEALTH
01.2022 - Current

Sr. Human Resources Business Partner

CHILDREN'S HOSPITAL COLORADO
01.2022 - Current

Human Resources Generalist

SCL HEALTH Good Samaritan Hospital
01.2021 - 01.2022

Human Resources Representative, Human Resources Service Center

SCL HEALTH Corporate Human Resources
01.2018 - 01.2020

Human Resources Specialist, Training and Organizational Development

BALL AEROSPACE
01.2017 - 12.2017

Human Resources Payroll and Tax Specialist

JOHNS MANVILLE
01.2014 - 12.2017

L&E II Claims Processor

COLORADO DEPARTMENT OF LABOR AND EMPLOYMENT
01.2009 - 12.2013

Litigation Assistant

RYAN, SWANSON AND CLEVELAND PLLC
01.2005 - 12.2008

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Cassie M. Miksic