CASSIE VARGAS
HOUMA,LA
Summary
My main objective is to join a work team where I can use my experience and knowledge to provide professional support as well as positive workmanship and service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Member Service Officer (Vault Teller)
LACAP FEDERAL CREDIT UNION
08.2022 - 04.2025
- Collection calls
- Maintained customer records by updating account information.
- Processed transactions accurately and efficiently, minimizing errors while upholding strict confidentiality standards.
- Identified potential fraud cases by monitoring suspicious account activity leading to protection of the credit union''s assets.
- Managed high-volume workload, successfully processing numerous transactions while maintaining accuracy and attention to detail.
- Contributed to the achievement of branch sales targets by cross-selling additional financial products during interactions with members when appropriate.
- Assisted in training new team members, ensuring they had the necessary skills to excel in their roles as Member Service Officers.
- Developed strong relationships with members by consistently delivering professional and courteous assistance.
Check processor
Saia LTL Freight
10.2021 - 08.2022
- Process payments
- Data entry into AS 400 system
- Basic clerical duties
COLLECTOR
LUCKY'S CASINO
09.2010 - 10.2022
- Collecting/Counting money and audit tickets from machines, verify vault, make daily cashier bags, PDI data entry, change ATM's out, scan in daily paperwork, and daily deposits
OVERNIGHT STOCKER
TARGET
10.2009 - 01.2010
- Unloading merchandise from trucks and stocking items in all departments
- Seasonal position
SALESPERSON
MR. SILVERMAN
04.2009 - 10.2009
- Jewelry and Perfume sales person
CASHIER
ROUSES SUPERMARKET
05.2005 - 10.2006
- Check customers out, load groceries, good customer service
Education
HIGH SCHOOL DIPLOMA -
TERREBONNE HIGH SCHOOL
01.2007
Skills
- Customer service expertise
- Exceptional communication
- Team management
Certification
TECH I, Video Draw Poker Permit
Timeline
Senior Member Service Officer (Vault Teller)
LACAP FEDERAL CREDIT UNION
08.2022 - 04.2025
Check processor
Saia LTL Freight
10.2021 - 08.2022
COLLECTOR
LUCKY'S CASINO
09.2010 - 10.2022
OVERNIGHT STOCKER
TARGET
10.2009 - 01.2010
SALESPERSON
MR. SILVERMAN
04.2009 - 10.2009
CASHIER
ROUSES SUPERMARKET
05.2005 - 10.2006
HIGH SCHOOL DIPLOMA -
TERREBONNE HIGH SCHOOL
Similar Profiles
Jason McPheeJason McPhee
Assistant Vice President (AVP) of Strategic Partnerships and University Relations at Aggieland Credit Union | Greater Texas Federal Credit UnionAssistant Vice President (AVP) of Strategic Partnerships and University Relations at Aggieland Credit Union | Greater Texas Federal Credit Union
Alexandria SanchezAlexandria Sanchez
Loan Funder/Loan Processor at Credit Human Federal Credit UnionLoan Funder/Loan Processor at Credit Human Federal Credit Union
Tonia MozingoTonia Mozingo
Regional Title Specialist- Lead at Credit Human Federal Credit UnionRegional Title Specialist- Lead at Credit Human Federal Credit Union
Brandon LunaBrandon Luna
Retail Assistant Manager at AutoZoneRetail Assistant Manager at AutoZone
Catherine Tabor - HebertCatherine Tabor - Hebert
Sales Associate at Marshalls Department StoreSales Associate at Marshalls Department Store