Cassandra Huron
Austin
Summary
Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success. Skilled in project management, budgeting, and strategic planning. Proven track record of developing successful strategies to exceed operational goals. Adept in leading diverse teams to reach corporate objectives.
Overview
11
11
years of professional experience
Work History
Sales and Service Manager
Sephora
Cedar Park, TX
02.2024 - Current
- Led team in achieving sales targets through strategic product promotions and customer engagement initiatives.
- Developed training programs to enhance staff product knowledge and improve customer service skills.
- Analyzed sales data to identify trends and inform inventory management decisions for optimal stock levels.
- Implemented operational improvements that increased store efficiency and enhanced overall customer experience.
Assistant Manager
European Wax Center
Austin, TX
03.2021 - Current
- Prepared daily/monthly sales reports and presented them to Multi-Unit Manager, Team and Franchise.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to the guest needs.
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
- Managed center orders, expenditures and sales to meet budget and revenue targets.
Department Lead
HEB-Curbside
Cedar Park, TX
06.2017 - 05.2022
- Created comprehensive classes for new hires and existing employees alike.
- Demonstrated exceptional problem solving skills in resolving customer complaints and issues.
- Canceled orders based on customer requests, inventory or delivery problems.
Area Supervisor
Ross Dress for Less
Cedar Park, TX
05.2015 - 11.2017
- Assisted in the recruitment process by screening job applicants.
- Generated monthly progress reports summarizing key performance metrics.
- Planned and coordinated advertising campaigns and sales promotions and prepared merchandise displays and advertising copy.
- Trained new employees on company policies and procedures.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
Education
Trade In Cosmo - undefined
Paul Mitchell the School of Austin
Austin07.2021
High School Diploma - undefined
Sandra Day O'Connor
Helotes, TX06.2014
Skills
- Financial Management
- Customer Relations
- Staff Supervision
- Google Drive
- Customer Relationship Management
- Sales Reporting
AWARDS
Highest Pkg $/ Tkt for the Year
Timeline
Sales and Service Manager
Sephora
02.2024 - Current
Assistant Manager
European Wax Center
03.2021 - Current
Department Lead
HEB-Curbside
06.2017 - 05.2022
Area Supervisor
Ross Dress for Less
05.2015 - 11.2017
Trade In Cosmo - undefined
Paul Mitchell the School of Austin
High School Diploma - undefined
Sandra Day O'Connor