Viviette Medenilla
Spring,TX
Summary
Goal-oriented manager with distinguished experience in Pre-engineered Metal Building design and manufacturing and real estate development with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
33
33
years of professional experience
Work History
Sales Service Manager
RIGID GLOBAL BUILDINGS, LLC
06.2002 - Current
- Work closely with sales, service operations, and manufacturing to ensure profitability, conformance to design standards and manufacturing capabilities.
- Establish and enforce department policies and procedures that are in harmony and conformance with the goals and objectives of the company and other departments for effective performance of functions within units.
- Monitor quality of work of Project Coordinators under supervision to ensure accuracy and avoid delay or error.
- Implement and enforce work schedule ensuring that workload is fairly distributed.
- Periodically review and evaluate Project Coordinator’s work performance to determine plans/programs necessary to further improve skills and/or give recognition on accomplishments.
Corporate Accounts Management Manager
MOLDEX REALTY INC.
04.1991 - 03.2002
- Over-all management of the Department with focus on the following Key Result Areas: Collection Efficiency, Delivery of Loan Applications, Mortgage Take-out.
- Personnel Development (staff evaluation, upgrading, recommendations).
- Continuous design and implementation of simplified workflow involving Collection Management of installment receivables.
- Prepare standard operating policies and guidelines of the department.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Civil Engineering
University of Nueva Caceres
Naga City, Philippines03.1988
Skills
- Customer Relationship Management
- Technical aptitude
- Time Management
- Operations Management
- Account Management
- Review of contracts
- Contract Management
Accomplishments
- Supervised team ranging from 10 to 25 staff members; including satellite offices.
- First employee to be awarded with back-to-back recognition for exemplary performance.
- Rose from the ranks of both department and companies employed at.
Languages
Filipino
Full Professional
Timeline
Sales Service Manager
RIGID GLOBAL BUILDINGS, LLC
06.2002 - Current
Corporate Accounts Management Manager
MOLDEX REALTY INC.
04.1991 - 03.2002
Bachelor of Science - Civil Engineering
University of Nueva Caceres
Similar Profiles
Gabriella DelgadilloGabriella Delgadillo
Accountant at Rigid Global BuildingsAccountant at Rigid Global Buildings
Courtney PhelpsCourtney Phelps
Small Business Co-Owner at Midwest Buildings LLCSmall Business Co-Owner at Midwest Buildings LLC
Leanna SingerLeanna Singer
Contract Administrator at Old Hickory Buildings LLCContract Administrator at Old Hickory Buildings LLC
Samuel WittmerSamuel Wittmer
Executive Advisor at Lone Nicotine PouchesExecutive Advisor at Lone Nicotine Pouches
Kamlesh SuratiKamlesh Surati
Substitute Teacher, K-12 at Klein ISDSubstitute Teacher, K-12 at Klein ISD