Cassity Turner
Tyler,TX
Summary
Proven track record in enhancing customer service and teamwork at Boat house Bar and grill, demonstrating exceptional time management and problem-solving skills. Excelled in fast-paced environments, significantly improving customer engagement and operational efficiency. Mastered cash handling and clear communication, contributing to a positive dining experience and seamless service transitions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Athens Boat House Bar and Grill
2024.04 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Crew Member
McAlister's Deli
2023.06 - 2023.08
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided good customer service, addressing concerns or issues promptly and professionally.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
Cross Roads High School
Malakoff, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Verbal and written communication
- Leadership Qualities
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Server
Athens Boat House Bar and Grill
2024.04 - 2024.08
Crew Member
McAlister's Deli
2023.06 - 2023.08
High School Diploma -
Cross Roads High School
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
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