Cassondra Kimmitt
Milwaukee
Summary
Dynamic General Manager with a proven track record at Water Street Brewery-Delafield, excelling in operations management and team building. Achieved significant sales growth through innovative strategies and enhanced customer relations. Skilled in expense control and staff development, fostering a high-performance culture that boosts employee satisfaction and retention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Water Street Brewery-Delafield
09.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Assistant General Manager
Water Street Brewery-Delafield
05.2023 - 08.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Manager
Water Street Brewery-Delafield
10.2019 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Server Supervisor/Expeditor/Server
Water Street Brewery-Delafield
09.2018 - 10.2019
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Maintained a clean, safe, and organized work environment by adhering to hygiene standards and restaurant policies.
- Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
- Boosted team morale through motivational leadership style that encouraged collaboration, open communication, and recognition of individual achievements.
Education
High School Diploma -
Verona Area High School
Verona06-2008
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Efficient multi-tasker
- Time management
- Staff management
- Customer relations
- Training and development
- Inventory control
- Labor cost controls
- Expense control
Certification
ServSeafe
Valid 4/22/2024-4/22/2029
Heartsaver- First Aid CPR/AED
Completed Feb 2024
Learn2serve-Food Handler Training Course
Valid 1/25/2024- 1/24/2027
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
General Manager
Water Street Brewery-Delafield
09.2024 - Current
Assistant General Manager
Water Street Brewery-Delafield
05.2023 - 08.2024
Manager
Water Street Brewery-Delafield
10.2019 - 07.2021
Server Supervisor/Expeditor/Server
Water Street Brewery-Delafield
09.2018 - 10.2019
High School Diploma -
Verona Area High School
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