Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Cassy Yeager

Estacada,OR

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at FedEx and in diverse roles across hospitality and retail sectors. Skilled in multitasking and clear communication, I excel in fast-paced environments, consistently delivering high-quality service. My dedication to cleanliness and effective team collaboration has significantly contributed to workplace efficiency and positive customer experiences.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender

Red’s Bar & Grill
06.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Provided excellent customer service.
  • Cleaned bar and restrooms to establishments' requirements.
  • Performed hostess duties, along with managing the bar by myself.

Package Courier

FedEx
10.2020 - 10.2022
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Starbucks

Safeway
06.2017 - 09.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Hardware Sales Associate

Bi-Mart
09.2014 - 06.2016
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
  • Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
  • Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
  • Collaborated with team members to ensure a seamless sales process and high levels of customer service at all times.
  • Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.

Barn Hand

Jonath Robles
07.2014 - 12.2014
  • Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
  • Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
  • Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
  • Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.

Education

Sandy High School
Sandy, OR
08.2014

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Cleanliness and hygiene
  • Outgoing personality
  • Customer service expertise
  • Responsible alcohol service
  • Handling difficult customers
  • Professional appearance

Certification

  • Food Handler's Card
  • OLCC License

Timeline

Package Courier

FedEx
10.2020 - 10.2022

Bartender

Red’s Bar & Grill
06.2018 - Current

Starbucks

Safeway
06.2017 - 09.2017

Hardware Sales Associate

Bi-Mart
09.2014 - 06.2016

Barn Hand

Jonath Robles
07.2014 - 12.2014

Sandy High School

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Cassy Yeager