Summary
Overview
Work History
Education
Skills
Timeline
Generic

CASSYRA BENNETT

Kalamazoo

Summary

Highly motivated employee with a strong desire to tackle new challenges. Recognized for a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire mastery of new skills.

Overview

3
3
years of professional experience

Work History

Operations Associate

Dashmart
10.2024 - Current
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Followed shipping and receiving procedures for goods and materials.

Debt Collection Specialist

Synergetic Communication Inc
07.2024 - 09.2024
  • Streamlined the debt recovery process by creating efficient workflows and utilizing advanced collection software tools.
  • Improved cash flow for clients by successfully collecting overdue payments and reducing accounts receivable aging.
  • Protected company reputation by handling sensitive information with discretion and adhering to confidentiality policies.
  • Expedited payment arrangements with debtors using persuasive techniques while treating them fairly and respectfully.
  • Managed substantial volume of inbound and outbound calls to negotiate repayment plans on delinquent accounts.
  • Ensured full compliance with State and Federal regulations governing Debt Collection, including FDCPA and CFPB.

Shift Leader

McAllister's Deli
05.2023 - 06.2024
  • Performed exceptional customer support and consistently kept a positive attitude during entire working hours.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols
  • Supervised employee activities to ensure alignment with corporate procedures.
  • Trained new team members on operational procedures.
  • Maintained an organized work environment by delegating tasks to staff as needed
  • Resolved customer complaints promptly and professionally
  • Ensured compliance with sanitation standards by checking food preparation zones.
  • Checked cash drawer totals for correctness throughout opening and closing times.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors, in order to maintain a safe and sanitary environment for customers and staff alike
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions

Assembly Line Worker

Pella Windows
02.2022 - 06.2022
  • Assembled components of a variety of products, adhering to production specifications
  • Monitored assembly line operations and identified any issues or problems that arose
  • Inspected finished products for quality assurance purposes
  • Operated machinery such as drills, saws and presses to assemble parts
  • Assisted in the development of new assembly processes and procedures
  • Ensured work areas were kept clean and organized at all times
  • Collaborated with other departments to ensure smooth production process flow
  • Provided training and guidance to new employees on proper assembly techniques
  • Verified accuracy of assembled parts before moving them down the line for further processing
  • Adjusted machine settings according to job requirements, ensuring optimal performance
  • Followed standard operating procedures while performing tasks on the assembly line
  • Worked quickly and efficiently while maintaining high standards of quality control
  • Recognized defective material and reported issues to management
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines
  • Completed component assembly with minimal supervision to meet deadlines
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence

Education

Business Administration And Management -

Western Illinois University
Macomb, IL

High School Diploma -

Harlan Community Academy
Chicago, IL
06.2019

Skills

  • Positive Attitude
  • Safety Processes And Procedures
  • Safety Reviews
  • Security Procedures Adherence
  • Customer Service Experience
  • Safety Compliance
  • Work Delegation
  • Complaint Resolution
  • Cash Handling Ability
  • Safe Food Handling
  • Payment Processing
  • Cleaning And Sanitation
  • Operations Monitoring
  • Decision-Making
  • Punctual And Reliable
  • Compliance Understanding
  • Policy Administration

Timeline

Operations Associate

Dashmart
10.2024 - Current

Debt Collection Specialist

Synergetic Communication Inc
07.2024 - 09.2024

Shift Leader

McAllister's Deli
05.2023 - 06.2024

Assembly Line Worker

Pella Windows
02.2022 - 06.2022

Business Administration And Management -

Western Illinois University

High School Diploma -

Harlan Community Academy

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CASSYRA BENNETT