Castalia DeSierra

• Translated documents from English to Spanish
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• Enabled effective communication between doctors and patients with limited English proficiency by interpreting medical appointments accurately.

Translate in meeting with owner and employee

• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

• Verified insurance of patients to determine eligibility.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
• Filed and updated patient information and medical records.