Summary
Overview
Work History
Education
Skills
Timeline
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Castantia Birchard

Riverside,CA

Summary

Highly motivated with a passion for customer service and a drive to learn. Experienced with 3+ years of working in food, retail, and customer service. In the progress of receiving an associate's degree in human resources and marketing. Enjoy human interaction and hands on communication. Highly motivated and determined to be the very best at whatever I do.

Overview

4
4
years of professional experience

Work History

Office Assistant

MC Birchwood Construction
01.2022 - Current
  • Answered phones and directed calls.
  • Created & formatted reports, presentations, and other documents.
  • Scheduled meetings and appointments.
  • Assisted with payroll.
  • Communicated with workers, vendors, & clients.
  • Ensured office cleanliness and organization.

Cashier/Paint Department Associate

The Home Depot
10.2024 - 04.2025
  • Processed customer purchases handling cash and card transactions.
  • Promoted stores credit cards with each customer transaction.
  • Assisted customers in selecting the appropriate paint, stain,& related guidance.
  • Completed and processed all paint orders by selecting correct paint & inputting the correct color.
  • Restocked and maintained cleanliness & organization for the store and the department I was assigned to.
  • Created a positive environment for customers, other professionals and myself.

Drink Barista & Events Associate

Cal Baptist University
09.2023 - 10.2024
  • Prepared and served students fruit smoothies, protein shakes, oatmeal, and food wraps.
  • Assisted students with taking orders,special requests, and purchasing items with cash and card.
  • Provided fast-paced service and delivered drink and food items in a timely manner with a positive attitude.
  • Maintained inventory and cleanliness within the store, assisted with opening and closing of the shop.
  • Always willing to assist others, pick up extra shifts and work overtime.
  • Assisted with event planning, venue setup, & cleanup.

Cashier/Food Service

Cheba Hut Toasted Subs
09.2022 - 09.2023
  • Prepared all meat, bread, vegetable, and cheese products each morning before opening.
  • Received and processed all customer and phone orders ensuring great customer service.
  • Promptly maintained kitchen sanitization and organization after each meal service
  • Made and delivered all food orders ensuring accuracy of order and customer satisfaction.
  • Opened and closed shop ensuring cleanliness and organization at all times.

Drink Barista & Shift Supervisor

Bolcupop
08.2021 - 09.2022
  • Prepared and served customers boba, teas, and sorbet items.
  • Received deliveries, maintained inventory and inventory documents.
  • Provided leadership and guidance to other baristas.
  • Opened and closed shop,keeping store clean and organized at all times.
  • Ensured customers remained satisfied providing solutions to order discrepancies.

Education

Associates in Business - Marketing And Human Resources

Riverside City College
Riverside, CA
05-2026

High School Diploma -

Riverside Virtual School
Riverside, CA
05-2022

Skills

    Attention To Detail

    Critical Thinking

    Conflict Resolution

    Effective Communication

    Leadership

    Public Relations

    Teamwork

    Work Ethic & Professionalism

Timeline

Cashier/Paint Department Associate

The Home Depot
10.2024 - 04.2025

Drink Barista & Events Associate

Cal Baptist University
09.2023 - 10.2024

Cashier/Food Service

Cheba Hut Toasted Subs
09.2022 - 09.2023

Office Assistant

MC Birchwood Construction
01.2022 - Current

Drink Barista & Shift Supervisor

Bolcupop
08.2021 - 09.2022

Associates in Business - Marketing And Human Resources

Riverside City College

High School Diploma -

Riverside Virtual School

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Castantia Birchard