Casten Mackerer
Line Service technician (ground support, and customer service for commercial, private and charter Aircraft)
San Antonio,TX
Summary
Aviation professional well-versed in line service operations, delivering consistent and efficient ground support for aircraft. Known for excellent collaboration and ability to adapt seamlessly to changing operational needs. Expertise in fueling, towing, and ensuring adherence to safety regulations, making reliable and results-driven a team member.
Overview
32
32
years of professional experience
19
19
years of post-secondary education
Work History
Line Service Tech II
Lehigh, Northampton Airport Authority (LVIA)
Allentown, PA
05.2024 - 08.2026
- Handles ground support for Aircraft, focusing on fueling, marshalling, servicing lavatories, water, assisting passengers and crew, catering and baggage. Ensuring safety and managing ramp activity of general, corporate, and private, and charter flights. On occasion may have to step up and perform lead duties.
- Operated and maintained ground support equipment to ensure timely aircraft servicing.
- Collaborated with flight crews to coordinate efficient aircraft fueling operations.
Firearms sales outfitter
Cabellas
Hamberg, PA
08.2023 - 12.2023
- Guided customers in selecting firearms, ammunition, optics, and accessories tailored to their hunting or shooting requirements. Ensured all firearm transactions complied with federal, state, and local laws.
- Assisted customers in selecting outdoor gear, providing expert product knowledge and recommendations.
- Maintained inventory accuracy through regular stock audits and replenishment processes.
Yard Jockey/Driver CDL A
The Home Depot
Breinigsville, PA
10.2022 - 08.2023
- Make sure all trucks are assigned to proper trailers andd routes, ensure truck trailers are placed in proper locations for loading, keep yard organized, maintained and neat so there are no accidents/incidents of outbound an inbound traffic. Executed special deliveries of local products as required, ensuring timely and accurate distribution.
- Operated yard trucks to transport materials and products efficiently within facility.
- Coordinated loading and unloading of delivery vehicles to maintain workflow continuity.
Yard Jockey/Driver
US 1 Logistics
Breinigsville, PA
03.2020 - 10.2022
- Make sure all trucks are assigned to proper trailers and routes, ensure truck trailers are placed in proper locations for loading, keep yard organdddized, maintained and neat so there are no accidents/incidents of outbound an inbound traffic. Executed special deliveries of local products as required, ensuring timely distribution to meet customer needs.
- Managed yard operations, coordinating trailer movements and optimizing loading/unloading processes.
- Operated terminal tractors to transport trailers efficiently within yard boundaries.
- Ensured compliance with safety standards while performing daily yard duties and inspections.
Sales and Delivery
Advanced Auto Parts
Colorado Springs, CO
04.2019 - 03.2020
- Executed sales and delivery of auto parts for commercial and civilian accounts, enhancing customer satisfaction. Delivery of commercial parts to commercial account holders, sales of auto parts to DIY, hobbyists and repairers in the civilian market. Managed stock replenishment and inventory organization to ensure availability of products for customers. Maintain a professional appearance and attitude, have good customer service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Mixer driver/ operator
Transit Mix Ready mix Concrete
Colorado Springs, CO
06.2018 - 04.2019
- Loading, mixing and delivery of ready mix concrete to residential and commercial construction and contracting jobs, in the Colorado Springs area and up to 100 mi. radius from 1 of 3 plants locations. Delivered and poured in a timely manner to contractor specifications. Excellent customer service.
- Operated concrete mixer trucks, ensuring accurate batching and timely deliveries to job sites.
- Conducted pre-trip inspections and maintained equipment to uphold safety standards.
- Collaborated with dispatchers to optimize delivery routes and schedules for efficiency.
Transportation specialist
Baja Inc
Colorado Springs, CO
07.2017 - 01.2018
- Purchased items to bring joy and provide a safe home for families wanting a pet.
- Analyzed route efficiency to enhance cost-effectiveness and improve service levels.
- Developed and implemented safety protocols for compliance with industry regulations.
Hostler/Special Delevery Driver/CDL A
QCD Rocky Mountain
Denver, CO
10.2016 - 12.2017
- Make sure all trucks are assigned to proper trailers and routes, ensure truck trailers are placed in proper locations for loading, keep yard organized, maintained and neat so there are no accidents/incidents of outbound an inbound traffic. Made special deliveries of local products.
- Operated warehouse equipment to transport materials efficiently across the the facility.
- Ensured accurate loading and unloading of freight to maintain inventory integrity.
- Mentored junior staff on safe handling procedures and equipment operation.
Regional Texas Truck Driver CDL-A Operator
Navajo Express
Denver, CO
08.2016 - 09.2016
- Picked up and delivered freight in a timely manner, showing courtesy and respect towards customers while ensuring security and on-time delivery of freight.
- Delivered freight efficiently across designated routes, ensuring timely arrivals and customer satisfaction.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed cargo loading and unloading processes to maximize space utilization and prevent damage.
Waste Water Hauler, Class A operator truck driver
Stevens Tanker Division
Stockdale, TX
01.2014 - 02.2016
- Pulled waste water from storage tanks and delivered to disposal sites, adhering to safety regulations for transport on highways and county roads. Inspected equipment before and after use to ensure operational safety. Provided respectful and courteous service to clients, enhancing customer satisfaction.
- Dedicated 63+ hours each week to ensure task completion.
- Operated fuel distribution systems as a CDL Class A operator, ensuring compliance with safety standards and efficient fuel delivery.
Haz Mat and Tanker Certified
Omega Training Group
Fort Hood, TX
01.2011 - 01.2014
- Picked up and delivered fuel and packaged products, took and performed Aqua-Glo samples, and distributed fuel to ground and bulk transport vehicles.
- Hours Per week:40
- Operated tanker trucks to transport hazardous materials safely and efficiently.
- Ensured compliance with DOT regulations and safety standards throughout transportation processes.
- Conducted pre-trip inspections to maintain vehicle integrity and operational readiness.
Over the Road truck Driver CDL class A
Stevens Transport
Dallas, TX
02.2010 - 10.2010
- Picked up and delivered freight punctually while ensuring security and maintaining respect for customers.
- Hours per week: 70
- Operated long-haul routes across diverse terrains, ensuring timely deliveries and adherence to schedules.
- Maintained compliance with federal regulations and safety protocols throughout transportation processes.
- Conducted vehicle inspections regularly to guarantee optimal performance and safety standards.
Lawn care specialist, Landscaping tech
Budget yard Enhancements
Colorado Springs, CO
12.2008 - 01.2010
- Mowed, trimmed, edged, and installed landscaping for commercial, residential, and private properties, managed irrigation, trimmed hedges, and maintained overall appearance of properties.
- Hours Per Week: 36-40
Shop Foreman
Kellogg Brown and Root
Kandahar, Afghanistan
03.2008 - 12.2008
- Managed the pickup and delivery of customer equipment, conducted preventive maintenance and inspections, and replaced major components and engines as required.
- Hours Per Week: 80
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on equipment handling and maintenance procedures.
- Coordinated scheduling and assignment of tasks among shop personnel for optimal productivity.
Field Mechanic/Technician
Kellogg's, Brown, and Root (KBR)
C-1 Speicher, Tikrit Iraq, C-7 Warrior Kirkuk, Iraq
02.2007 - 03.2008
- Maintained 49 generators and light sets, ranging from 8kw to 1 megawatt power generation units. My responsibilities consist of performing Preventive Maintenance Checks and Services on a daily basis. Scheduled and performed regular oil changes and filter replacements to ensure optimal generator performance. Executed repairs and troubleshooting on generators and light sets with known faults, while identifying and preventing additional issues through thorough inspections.
- Hours Per Week: 84
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Trained junior mechanics on safety protocols and equipment operation.
Power Generation Equipment Repairer
US Army
Fort Carson, CO
10.1994 - 06.2006
- Maintained and repaired power generation equipment ranging from 2.5Kw to over 250Kw, ensuring operational readiness and reliability. I have spent 16 years in the Army and have completed PLDC (Pre leadership Developmental Course) at Ft. Hood, Tx. and have served honorably in two OIFs (Operation Iraqi Freedom I & III). Led team members in executing directives and tasks efficiently. Led section during OIF III, supervising two subordinates to achieve mission objectives and enhance team performance. My skills consist of troubleshooting repairing and maintaining equipment as well as maintaining an enjoyable and comfortable work environment.
- Hours per week: 63
- Diagnosed and repaired power generation equipment to ensure operational readiness and reliability.
- Conducted preventive maintenance on generators, enhancing equipment lifespan and performance.
- Collaborated with team members to troubleshoot electrical systems, improving response time for repairs.
Education
No Degree - History, General Studies
Central Texas College
Ft. Hood, Killeen, TX05-2011
High School Diploma -
Calallen High School
Corpus Christi, TXVocational /Technical / Military -
U.S. Army
10.1994 - 03.2014
Skills
- Aircraft fueling
- Aircraft marshalling
- Hand tool proficiency
- Fuel quality control
- Fire prevention techniques
- Ramp operations
- Flight line operations
- Ramp safety awareness
Timeline
Line Service Tech II
Lehigh, Northampton Airport Authority (LVIA)
05.2024 - 08.2026
Firearms sales outfitter
Cabellas
08.2023 - 12.2023
Yard Jockey/Driver CDL A
The Home Depot
10.2022 - 08.2023
Yard Jockey/Driver
US 1 Logistics
03.2020 - 10.2022
Sales and Delivery
Advanced Auto Parts
04.2019 - 03.2020
Mixer driver/ operator
Transit Mix Ready mix Concrete
06.2018 - 04.2019
Transportation specialist
Baja Inc
07.2017 - 01.2018
Hostler/Special Delevery Driver/CDL A
QCD Rocky Mountain
10.2016 - 12.2017
Regional Texas Truck Driver CDL-A Operator
Navajo Express
08.2016 - 09.2016
Waste Water Hauler, Class A operator truck driver
Stevens Tanker Division
01.2014 - 02.2016
Haz Mat and Tanker Certified
Omega Training Group
01.2011 - 01.2014
Over the Road truck Driver CDL class A
Stevens Transport
02.2010 - 10.2010
Lawn care specialist, Landscaping tech
Budget yard Enhancements
12.2008 - 01.2010
Shop Foreman
Kellogg Brown and Root
03.2008 - 12.2008
Field Mechanic/Technician
Kellogg's, Brown, and Root (KBR)
02.2007 - 03.2008
Vocational /Technical / Military -
U.S. Army
10.1994 - 03.2014
Power Generation Equipment Repairer
US Army
10.1994 - 06.2006
No Degree - History, General Studies
Central Texas College
High School Diploma -
Calallen High School