Castine McDermid
Ellensburg,WA
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista and Cashier
Central Washington University
09.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Checker
Safeway
06.2023 - 09.2023
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
- Processed both cash and card purchases and returns.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
Direct Support Professional
LIFEWORKS
02.2021 - 08.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Bachelor of Arts - Graphic Design
Central Washington University
Ellensburg, WA06.2025
RA Long High School
Longview, WA06.2020
Skills
- Works well under pressure
- Experienced basic software's and technology
- Compassionate
- Motivated
- Hard worker
- Team Player
- Friendly and outgoing
- Cleanliness
- Active listener
- Exceptional customer service
- Team Leadership
- Adaptive and creative
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Hospitality service expertise
- Coffee machinery
- Professional Demeanor
- Coffee expertise
- Latte art
Awards
- Employee of the Month
- Lead staff
References
- Lalene Barnum, (360) 749-4009
- Megan Seals, (360) 751-1288
- Joe Regelbrugge, (206) 265-0882
- Safeway, (360) 636-4548
Certification
Food Handlers Certification
Timeline
Checker
Safeway
06.2023 - 09.2023
Barista and Cashier
Central Washington University
09.2022 - Current
Direct Support Professional
LIFEWORKS
02.2021 - 08.2022
Bachelor of Arts - Graphic Design
Central Washington University
RA Long High School
Food Handlers Certification
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