Jeremy Mumba
Kirkland,WA
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Experience in office administration and assistance in managing a workplace.
- Experience in training newly hired employees to ensure their understand their job and do it as effectively as possible.
- Experience in Microsoft outlook, excel, and word from years as an undergraduate student and as a student employee.
Overview
6
6
years of professional experience
Work History
Library Student Worker
Central Washington University
2021.09 - 2023.12
- Performed routine library services such as checking out books, periodicals and other materials.
- Used library catalog system to assist patrons with locating books and other materials.
- Provided instructions to patrons by explaining and demonstrating proper use of equipment, library automation system and online resources.
- Used Dewey Decimal System to accurately shelve library collections.
- Assisted library staff with clerical duties to help lighten workload.
- Answered general questions in person, by phone and over email.
- Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
- Checked out and checked in items using library computer system.
- Aided patrons with use and access to technology, resources and materials.
- Accessed library catalog to review ownership and circulation status.
Care Caller (Volunteer)
Central Washington University Wellness Center
2023.09 - 2023.11
- Called first year students at the University to ensure that their transition to college is smooth
- Connected first year students with on-campus resources related to academics, financial aid, and mental health.
Student Custodian
Central Washington University
2020.01 - 2020.03
- Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
- Scrubbed, top-coated, buffed and varnished hard floors.
- Completed deep cleaning tasks such as buffing and polishing floors each shift (7PM - 12AM)
Backroom Associate
Home Goods
2019.07 - 2019.09
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Received incoming merchandise and stored in correct stock locations
- Assisted customers with transporting large merchandise to waiting vehicles
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
- Collected trash and emptied receptacles and recycling containers
- Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents
Courtesy Clerk
Quality Food Centers
2018.06 - 2018.11
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
- Helped customers take merchandise out of store and loaded items into vehicles
- Assisted customers with large purchases by carrying items to vehicles
- Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and cleaning bathrooms
- Returned unwanted items to correct store locations and restocked shelves
Education
High School Diploma -
Interlake Senior High School
Bellevue, WAMaster of Science - Law And Justice
Central Washington University
Ellensburg, WA06.2025
Bachelor of Arts - Law And Justice
Central Washington University
Ellensburg, WA12.2023
Minor - Cybersecurity
Central Washington University
Ellensburg, WA12.2023
Skills
- Microsoft Office
- Customer assistance
- Computer proficient
- Report preparation
- Customer Service
- Communication
- Microsoft Excel
- Time Management
- Microsoft Outlook
- Office Administration
- Collaboration
Timeline
Care Caller (Volunteer)
Central Washington University Wellness Center
2023.09 - 2023.11
Library Student Worker
Central Washington University
2021.09 - 2023.12
Student Custodian
Central Washington University
2020.01 - 2020.03
Backroom Associate
Home Goods
2019.07 - 2019.09
Courtesy Clerk
Quality Food Centers
2018.06 - 2018.11
High School Diploma -
Interlake Senior High School
Master of Science - Law And Justice
Central Washington University
Bachelor of Arts - Law And Justice
Central Washington University
Minor - Cybersecurity
Central Washington University
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