Amanda McDonald
La Porte,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Collections Assistant position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Library Student Worker
Purdue University Northwest
09.2021 - Current
- Reorganized shelving sections resulting in optimal space usage.
- Answered telephone calls to provide information and directed questions to librarian.
- Checked out and checked in items using library computer system.
- Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
Dietary Aide
Brentwood Assisted Living
05.2021 - 09.2021
- Served meals to residents in accordance with established schedules and dietary procedures.
- Greeted customers and answered inquiries regarding menu items and specials.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Kept all kitchen areas clean, tidy and free of hazards.
Dietary Aide
Ashton Creek Health And Rehabilitation Center
09.2020 - 04.2021
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Sales Associate
Stray Dog Bar And Grill
06.2019 - 09.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Intern
Jaeger Unitek Sealing Solutions
04.2017 - 07.2018
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
- Collaborated with senior management on new initiatives to build confidence.
Education
Bachelor of Science - Health Studies
Purdue University Northwest
Westville, IN12.2023
High School Diploma -
Laporte High School
La Porte, IN06.2018
Skills
- Microsoft Office
- Payment Processing
- Customer Service
- Flexible Schedule
- Dependable and Responsible
- Multitasking Abilities
- Problem-Solving
- Basic Math
- Organization and Time Management
- Task Prioritization
- Data Entry
- Data Management
Timeline
Library Student Worker
Purdue University Northwest
09.2021 - Current
Dietary Aide
Brentwood Assisted Living
05.2021 - 09.2021
Dietary Aide
Ashton Creek Health And Rehabilitation Center
09.2020 - 04.2021
Sales Associate
Stray Dog Bar And Grill
06.2019 - 09.2020
Intern
Jaeger Unitek Sealing Solutions
04.2017 - 07.2018
Bachelor of Science - Health Studies
Purdue University Northwest
High School Diploma -
Laporte High School