CATALIN MACARIE
Summary
Flexible hard worker ready to learn and contribute to team success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Automobile Warranty Claims Specialist
Stellantis US
04.2023 - Current
- Resolving dealer issues with claim entry and submission
- Updating warranty coverage periods
- Resolving pricing errors on claims
- Take inbound calls and chats from dealerships when additional research is required, make outbound calls to dealerships to resolve outstanding issues
- Build relationships with dealerships to provide excellent customer experience
- Developing and maintaining internal standard operating procedure documentation
Self-Employed
Self-Employed
07.2021 - 03.2023
- Home remodeling
- Developing a business plan.
- Conducting a feasibility study.
- Assisted with weekly project planning and crew scheduling.
- Reviewed plans and designs to verify completeness of grounds work.
- Locating suppliers
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
Automotive Technical Advisor
Stellantis Europe
10.2019 - 07.2021
- Used diagnostics and troubleshooting tools to identify failures and equipment issues
- Examined all critical vehicle systems and parts to determine appropriate repairs and costs
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Assist automobile technicians and dealer representatives in skill areas (engine, electrical, transmission, diesel, body & chassis, audio & telematics)
- Diagnose problems using systematic listening and probing approach
- Check for existing case information through research, manuals, database or contacts
- Get additional help for complex problems from engineering community ( L2 )
- Perform follow ups on existing cases and close cases as appropriate
Field Specialist
Geolog Worldwide Services
12.2018 - 07.2019
- Evaluated drill cuttings to assess formations
- Created geological maps, sketches and cross sections based on test data and survey information.
- Operated hand tools and power equipment according to company safety procedures.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
Concrete Batch Operator/Field Techinician
CRH
04.2018 - 12.2018
- Weighing and mixing aggregates
- Documented and maintained daily logs, expense reports, trip reports and inspection reports.
- Followed plant safety procedures, rules and regulations.
- Conducted safety inspections and followed safety rules and procedures.
- Adjusted and maintained plant equipment for safety and performance.
- Operated equipment such as front-end loaders, forklifts and slakers regularly.
- Performed minor mechanical work and routine equipment maintenance.
- Made appropriate repair recommendations for malfunctioning equipment.
- Recorded inside and outside process readings on daily log sheets.
- Retrieved and performed required tests for quality and integrity on product samples.
- Collected samples of concrete & asphalt on-site, tested samples, labeled and stored lab samples
according to laboratory specifications - Supervised cleaning and maintenance of laboratory equipment to prevent errors and
breakdowns - Prepared test samples, obtained, and recorded test data in accordance with standards.
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools
and components. - Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe
equipment handling.
Geotechnical Technician
Cutting Edge Core Drilling Inc.
08.2017 - 04.2018
- Tested and analyzed samples to determine content and characteristics
- Produced detailed reports and professional presentations for use by management and regulatory agencies.
- Oversaw work of field personnel collecting geological samples.
- Participated in evaluation of possible mining locations.
- Kept equipment running correctly by expertly diagnosing malfunctions and completing repairs.
- Imported, exported and converted data to meet individual project requirements.
- Operated or adjusted equipment or apparatus used to obtain geological data.
- Maintained impeccable sample and testing logs for additional review and analysis by senior personnel.
- Operated testing equipment correctly to consistently obtain accurate results.
- Prepared samples of soil and groundwater slides and compiled relevant documentation to be shipped to contracted laboratories.
- Inspected, evaluated and interpreted data from core samples and cuttings.
Engineering Geologist
BENINSTAL SRL
03.2016 - 08.2017
- Provided direction and management to technical team
- Managed geotechnical research and analysis for Beninstal
- Created technical reports to drive project implementation and operations
- Prioritized and organized tasks to efficiently accomplish service goals.
- Developed accurate proposals and determined costs for investigation procedures.
- Developed design specifications and drawings for construction projects.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Bachelor of Science - Geological Engineering
Babes Bolyai University
Cluj-Napoca, Romania06.2015
Skills
- Salesforce / Pamir / Compass
- Automotive databases
- gINT
- Wincore
- Google Suite
- MOPAR related tools
- Microsoft Office Suite
- Data entry accuracy
- Research and reporting
- Negotiation leadership
- Decision-making
- Critical thinking
- Claims analysis
Certification
Vermeer's Drilling Operator Diploma (February 2017)
MSHA Certified
JML (December 2018)
Languages
English
Full Professional
Romanian
Native or Bilingual
Timeline
Automobile Warranty Claims Specialist
Stellantis US
04.2023 - Current
Self-Employed
Self-Employed
07.2021 - 03.2023
Automotive Technical Advisor
Stellantis Europe
10.2019 - 07.2021
Field Specialist
Geolog Worldwide Services
12.2018 - 07.2019
Concrete Batch Operator/Field Techinician
CRH
04.2018 - 12.2018
Geotechnical Technician
Cutting Edge Core Drilling Inc.
08.2017 - 04.2018
Engineering Geologist
BENINSTAL SRL
03.2016 - 08.2017
Bachelor of Science - Geological Engineering
Babes Bolyai University
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