Catalina Stewart
Community Engagement | Project & Event Management
Winston-Salem,NC
Summary
Bilingual, results-driven marketing and client engagement professional with progressive experience across municipal government, corporate services, and customer-facing operations. Proven expertise in strategic communications, event planning, cross-functional coordination, vendor negotiation, and project management. Recognized for leadership development, operational excellence, and elevating customer experience in fast-paced, high-visibility environments. Adept at balancing creative strategy with logistical precision to deliver measurable organizational impact.
Overview
20
20
years of professional experience
Work History
Administrative Assistant - Marketing & Communications
City of Winston-Salem
03.2023 - Current
- Manage timekeeping, invoice processing, purchase orders, vendor quotes, and contract documentation to ensure financial and procurement compliance
- Coordinate and execute logistics for high-visibility civic events including ribbon cuttings, groundbreakings, parades, and city-sponsored initiatives
- Develop and proofread news releases, advertisements, and public-facing communications to inform residents of meetings, programs, and services
- Support department-wide project management initiatives, ensuring timeline adherence and cross-department coordination
- Member of the Administrative Professionals Network Leadership Team, contributing to organizational engagement initiatives
- Employee Excellence Award (2025)
- Career Builder Leadership Program Graduate (2023)
Senior Managed Service Specialist
Ricoh
- Managed print production operations and served as primary client liaison
- Improved first-response troubleshooting processes, reducing downtime and increasing client satisfaction
- Maintained billing documentation and inventory records supporting financial accuracy
- Above & Beyond Recognition
- Selected for Emerging Leaders Program
Dispatcher - Southeast Region
Speedway
- Coordinated real-time dispatch scheduling and fuel delivery logistics across the Southeast region
- Maintained bill of lading documentation and compliance records supporting operational audits.
- Partnered with maintenance and procurement teams to minimize fleet downtime
- Communicated with store leadership to anticipate peak refueling needs and sustain uninterrupted store operations
Center Consultant Supervisor
FedEx Office
- Directed client consultations for custom print and digital marketing solutions
- Oversaw project delegation, production timelines, and quality control standards
- Trained and mentored team on design programs, equipment operations, and service excellence
- Managed shift-level budgeting, cash reconciliation, and financial reporting
Corporate Travel Agent
Aladdin Travel
- Managed full-service domestic and international travel arrangements for corporate executives
- Specialized in large-scale conference coordination and hotel event planning
- Negotiated vendor contracts and secured cost-effective travel packages
- Maintained audit-ready expense documentation and travel records
Copy & Print Center Supervisor
Staples
- Built and maintained relationships with small business clients, delivering custom marketing print solutions
- Improved operational procedures to reduce order errors and reprints
- Managed workflow prioritization to meet high-volume production deadlines
Marketing Coordinator
The Produce Box
- Coordinated logistics between North Carolina farmers and customer delivery networks
- Executed community-focused marketing events and pop-up activations to increase brand awareness and member acquisition
- Maintained marketing calendars aligned with seasonal agricultural cycles
Assistant Manager
Jiffy Lube
- Led daily operations, staff training, inventory management, and financial reconciliation
- Improved productivity through structured training and workflow refinement
- Awarded Operational Excellence in Team Training recognition
Education
Project Management Certificate - undefined
Coursera
Travel & Tourism Certificate - undefined
Penn Foster
Pharmacy Technician Certificate - undefined
Forsyth Technical Community College
High School Diploma - undefined
Parkland High School
Skills
- Project & Event Management
- Community Engagement
- Executive & Departmental Support
- Budget & Procurement Coordination
- Vendor & Contract Management
- Strategic Marketing & Communications
- Cross-Functional Collaboration
Websites
Personal Accomplishments
- Feature in Triad Voice Magazine article, 2024
- Mixxer Wood and Metal Artist in Residency, 2024
Community Service
- Bookmarks Volunteer
- Hispanic League Volunteer
- United Way Emerging Leaders
- Winston-Salem Ambassadors