Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offering years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
10
10
years of professional experience
Work History
Patient Care Tech
Holy Cross Hospital - Holy Cross Hospital
11.2022 - Current
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs and offered qualified support.
Collected and transported specimens to prepare for lab testing.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Supported patient admissions, discharges and transfers to promote team productivity.
Reimbursement Specialist
Envision Healthcare
05.2017 - 11.2022
Followed up on denied and unpaid claims to resolve problems and obtain payments.
Guided office staff on how to effectively complete prior authorization forms and appeals documentation to achieve positive results.
Prevented delays and claim denials by correcting information prior to submission.
Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
Monitored and documented accounts receivable trends and account-specific profitability.
Medical Office Coordinator
Cleveland Clinic
11.2011 - 07.2016
Supported billing staff by making corrections to invoices and insurance submissions.
Created memoranda and documents to relay important information to staff.
Maintained updated list of Physician credentials and notified staff when professional licenses and certifications approached expiration.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Delegated tasks to administrative support staff to organize and improve office efficiency.