Catalina Elias
Www.linkedin.com/in/catalinamarieelias
Summary
Student at Southern New Hampshire University with a Major in Criminal Justice and Concentration in Cybercrime.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Rowley Country Club
06.2022 - 08.2023
- Worked at the Pro Shop, which consists of sales and customer service such as answering the phone and checking in guests.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Receptionist
Assumption University
09.2021 - 09.2022
- Receptionist at Assumption University Recreation Center
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
Childcare Worker
YMCA
06.2018 - 06.2022
- Child Care, Preschool & Summer Camp.
- Supervised and monitored the safety of children in my care.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
- Maintained a safe environment for children by following health standards.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
Community Service
Rainbow Child Care Center
01.2022 - 04.2022
- Community service at Rainbow House Development Center from January-April, once a week
- This community service was for a Freshman year, Spring semester, English/Sociology class
- Assisted the teachers during after school, such as cleaning, and would play with the children as well.
Education
Bachelor of Arts - Major Criminal Justice | Concentration Cybercrime
Southern New Hampshire University
Hooksett, NH05.2025
Bachelor of Arts - Major in Criminal Justice with a Double Minor in Sociology and Cyber Security
Assumption University (attended for two years)
Worcester, MAHigh School Diploma -
Bishop Fenwick High School, Peabody MA
05.2021
Skills
- Sales
- Administration
- Customer Satisfaction
- Telephone Reception
- Receptionist Duties
- Customer Service
- Child Welfare
- Child Development
- Working With Children
- Childcare
- Complaint Resolution
Timeline
Customer Service Representative
Rowley Country Club
06.2022 - 08.2023
Community Service
Rainbow Child Care Center
01.2022 - 04.2022
Receptionist
Assumption University
09.2021 - 09.2022
Childcare Worker
YMCA
06.2018 - 06.2022
Bachelor of Arts - Major Criminal Justice | Concentration Cybercrime
Southern New Hampshire University
Bachelor of Arts - Major in Criminal Justice with a Double Minor in Sociology and Cyber Security
Assumption University (attended for two years)
High School Diploma -
Bishop Fenwick High School, Peabody MA
Similar Profiles
Hannah RobertsonHannah Robertson
Marketing Intern at Steel Club Country ClubMarketing Intern at Steel Club Country Club
Addisen rainsAddisen rains
Beverage Cart Attendant at The Players Club Golf and Country ClubBeverage Cart Attendant at The Players Club Golf and Country Club
Catherine HoffmanCatherine Hoffman
Server at Waynesborough Country Club ClubServer at Waynesborough Country Club Club