Summary
Overview
Work History
Education
Skills
Timeline
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CATALINA GARCIA

Summary

Highly driven Multi-Unit Store Manager with a strong entrepreneurial spirit and a proven track record of operational excellence. A dynamic and self-motivated leader committed to delivering results across all facets of the business—from sales performance and team development to customer experience and operational efficiency. Adept at communicating a clear, strategic sales vision while fostering a collaborative, high-performance culture. Known for maintaining smooth, efficient, and profitable store operations that align with brand standards and exceed business goals.

Overview

6
6
years of professional experience

Work History

Multi-Unit Store Manager

LoveShackFancy
12.2023 - Current
  • Led multi-unit operations across premium retail locations, consistently exceeding sales plans and KPIs by implementing targeted business strategies, optimizing staffing models, and driving exceptional client experiences.
  • Managed full P&L responsibility, analyzing financial data to improve profitability, control payroll and expenses, and support long-term growth through data-informed decision-making.
  • Recruited, trained, and developed high-performing leadership teams, fostering a culture of accountability, coaching for performance, and promoting internal growth across all levels.
  • Ensured operational excellence by enforcing compliance with company standards, managing inventory accuracy, executing loss prevention initiatives, and maintaining optimal store conditions.
  • Executed brand-right visual merchandising and floor-set directives, maintaining elevated in-store presentation standards and aligning with seasonal promotional strategies.
  • Built strong cross-functional communication and leadership presence, effectively managing remote teams, aligning store goals with company vision, and driving a unified culture of high performance.

Store Manager

LoveShackFancy
01.2023 - 12.2023
  • Identify business opportunities and implement short and long-term action plans to consistently achieve and exceed profitability targets.
  • Elevate the in-store experience by consistently delivering memorable moments to deepen client relationships and drive lifetime loyalty and spend.
  • Partner with cross-functional teams to curate product assortment consistent with market and fashion trends, visual merchandising initiatives, events, and VIC experiences.
  • Continuously encourage, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
  • Accurately assess capabilities and build robust development plans to grow talent at all levels and assist career growth.

Flagship Store Manager

Wolford
04.2022 - 01.2023
  • Awarded performance based promotion to Flagship Store Manager and led brand expansion project in new market.
  • Built strong relationships to enhance profit generation through collaborative events and partnerships with non-competitive brands and business owners.
  • Maximize and exceed sales plans through customer centric approach, operational excellency and high-level understanding of marketplace needs.
  • Coach, develop and mentor team members while fostering environment that hinges on individual accountability and team execution of tasks.
  • Given additional responsibility to train and develop metro-area store managers and conduct weekly touch base in absence of regional manager.

Store Manager

Wolford
01.2020 - 04.2022
  • Achieved 2021 annual budget through organized clienteling, well-managed back of house, and community involvement.
  • Managed store employees successfully during unexpected transitional periods through proactive communication and positive feedback.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Analyzed our business to create and communicate clear action plans to optimize results and ensure effective execution of operational activities.

Store Manager

Ilori
04.2019 - 01.2020
  • Promoted from within to Store Manager and exceeded yearly sales forecast by 4%.
  • Recruited and developed sales consultants ensuring team members maintain high-level product knowledge, personalized services and customer excellence.
  • Developed outreach system in order to increase customer retention rate.
  • Plan in-store special events that help drive sales and increase business through brand exposure.

Education

Bachelor of Arts - Business

Adelphi University
Garden City, NY
05.2019

Skills

  • Sales Strategies
  • Sales Forecasting
  • Recruiting and Hiring
  • Talent Development
  • Operational Efficiency

Timeline

Multi-Unit Store Manager

LoveShackFancy
12.2023 - Current

Store Manager

LoveShackFancy
01.2023 - 12.2023

Flagship Store Manager

Wolford
04.2022 - 01.2023

Store Manager

Wolford
01.2020 - 04.2022

Store Manager

Ilori
04.2019 - 01.2020

Bachelor of Arts - Business

Adelphi University

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