CATALINA GARCIA
Summary
Highly driven Multi-Unit Store Manager with a strong entrepreneurial spirit and a proven track record of operational excellence. A dynamic and self-motivated leader committed to delivering results across all facets of the business—from sales performance and team development to customer experience and operational efficiency. Adept at communicating a clear, strategic sales vision while fostering a collaborative, high-performance culture. Known for maintaining smooth, efficient, and profitable store operations that align with brand standards and exceed business goals.
Overview
6
6
years of professional experience
Work History
Multi-Unit Store Manager
LoveShackFancy
Manhasset, NY & Greenwich, CT
12.2023 - Current
- Led multi-unit operations across premium retail locations, consistently exceeding sales plans and KPIs by implementing targeted business strategies, optimizing staffing models, and driving exceptional client experiences.
- Managed full P&L responsibility, analyzing financial data to improve profitability, control payroll and expenses, and support long-term growth through data-informed decision-making.
- Recruited, trained, and developed high-performing leadership teams, fostering a culture of accountability, coaching for performance, and promoting internal growth across all levels.
- Ensured operational excellence by enforcing compliance with company standards, managing inventory accuracy, executing loss prevention initiatives, and maintaining optimal store conditions.
- Executed brand-right visual merchandising and floor-set directives, maintaining elevated in-store presentation standards and aligning with seasonal promotional strategies.
- Built strong cross-functional communication and leadership presence, effectively managing remote teams, aligning store goals with company vision, and driving a unified culture of high performance.
Store Manager
LoveShackFancy
Greenwich, CT
01.2023 - 12.2023
- Identify business opportunities and implement short and long-term action plans to consistently achieve and exceed profitability targets.
- Elevate the in-store experience by consistently delivering memorable moments to deepen client relationships and drive lifetime loyalty and spend.
- Partner with cross-functional teams to curate product assortment consistent with market and fashion trends, visual merchandising initiatives, events, and VIC experiences.
- Continuously encourage, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
- Accurately assess capabilities and build robust development plans to grow talent at all levels and assist career growth.
Flagship Store Manager
Wolford
Greenwich, CT
04.2022 - 01.2023
- Awarded performance based promotion to Flagship Store Manager and led brand expansion project in new market.
- Built strong relationships to enhance profit generation through collaborative events and partnerships with non-competitive brands and business owners.
- Maximize and exceed sales plans through customer centric approach, operational excellency and high-level understanding of marketplace needs.
- Coach, develop and mentor team members while fostering environment that hinges on individual accountability and team execution of tasks.
- Given additional responsibility to train and develop metro-area store managers and conduct weekly touch base in absence of regional manager.
Store Manager
Wolford
Manhasset, NY
01.2020 - 04.2022
- Achieved 2021 annual budget through organized clienteling, well-managed back of house, and community involvement.
- Managed store employees successfully during unexpected transitional periods through proactive communication and positive feedback.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Analyzed our business to create and communicate clear action plans to optimize results and ensure effective execution of operational activities.
Store Manager
Ilori
Manhasset, NY
04.2019 - 01.2020
- Promoted from within to Store Manager and exceeded yearly sales forecast by 4%.
- Recruited and developed sales consultants ensuring team members maintain high-level product knowledge, personalized services and customer excellence.
- Developed outreach system in order to increase customer retention rate.
- Plan in-store special events that help drive sales and increase business through brand exposure.
Education
Bachelor of Arts - Business
Adelphi University
Garden City, NY05.2019
Skills
- Sales Strategies
- Sales Forecasting
- Recruiting and Hiring
- Talent Development
- Operational Efficiency
Timeline
Multi-Unit Store Manager
LoveShackFancy
12.2023 - Current
Store Manager
LoveShackFancy
01.2023 - 12.2023
Flagship Store Manager
Wolford
04.2022 - 01.2023
Store Manager
Wolford
01.2020 - 04.2022
Store Manager
Ilori
04.2019 - 01.2020
Bachelor of Arts - Business
Adelphi University