Catalina Rodriguez
Bellflower,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Boathouse on the Bay
2023.03 - Current
- Deliver exceptional friendly and speedy service
- Effectively communicate with kitchen staff regarding guest allergies, dietary needs and other special requests
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender/Server
Eureka! Restaurants
2021.10 - Current
- Perform opening and closing duties, setting up for incoming shift, preparing cash drawers
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Office Manager
ROD Electric LLC
2021.02 - 2021.10
- Scheduled technicians according to electrical job and scheduled customers accordingly
- Worked hand in hand with the city to make sure each project is up to code with city inspections and pulled permits according to project
- Led weekly marketing meetings for the company with a chapter called BNI (Business Network International- Scottsdale, AZ)
- Processed weekly payroll, paid company bills
- Assisted with coordinating recurring marketing events for the Maricopa County Home and Garden show that took place every two months.
Education
Bachelor's Degree - Public Relations & Advertising
California State University, Dominguez Hills
05.2021
Skills
- Bilingual
- Customer service oriented
- Excellent communication skills
- Excellent time management
- Conflict and dispute resolutions
- Customer Satisfaction
- Manage multiple tasks
Timeline
Server
Boathouse on the Bay
2023.03 - Current
Bartender/Server
Eureka! Restaurants
2021.10 - Current
Office Manager
ROD Electric LLC
2021.02 - 2021.10
Bachelor's Degree - Public Relations & Advertising
California State University, Dominguez Hills
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