Seeking a position where I can grow within a company and utilize my experience to help others in my community.
Overview
19
19
years of professional experience
Work History
Live In Caregiver and Personal Assistant
Home Support Services, D.P.S.S
09.2008 - 10.2023
Uties: Provided companionship to elderly or disabled clients
Scheduled appointments, ran errands, accounts payable, kept track of the other caregivers' work hours, sorted and gathered receipts and important documents for the employer's accountant, ordered medical supplies, sorted incoming mail, filing, kept a log for maintenance on the employer's home.
DSP Amazon Delivery Driver
Gravity Hill Logistics
10.2021 - 07.2022
Delivered Amazon Packages using the company's vehicle
Scanned and hand delivered customer packages, picked up packages from customers for return upon customers request.
Inventory Control Specialist / Garage Attendant 1
Goodman Solutions/Genesis ATC
01.2019 - 03.2021
Answering phones, took customer complaints by phone and routed to the Complaints Department, Filed orders and documents, performed inspection and updated inventory, updated management databases and other clerical duties as needed
Assistant Manager
Circuit City Stores
10.2004 - 02.2009
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Increased sales through effective merchandising strategies and targeted promotions.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Certified Nursing Assistant - undefined
Glendale Career College
Certificate - GED
Glendale Career College
Glendale, CA
03.2009
Skills
Customer Service, Filing Alphabetically and Numerically, Typing, Answer phones, and familiar with
Social Services Caseworker at Merced County Human Services Agency, In-Home Support ServicesSocial Services Caseworker at Merced County Human Services Agency, In-Home Support Services